Program Administration Intern

After School Matters; Chicago (IL); On-site; USD 20,664 - 27,552; Part time

Job summary

After School Matters is seeking a Program Administration Intern in Chicago, Illinois. This part-time position is designed for individuals who will help foster a safe and welcoming environment at schools, support recruitment, and provide logistical assistance. The intern will work approximately 20-25 hours per week for 7 weeks, ensuring coordinators receive needed support.

The ideal candidate must possess a strong customer service background and attention to detail, along with a high school diploma or equivalent. The compensation is $18 per hour. Travel to ASM sites may be necessary.

Qualifications

• Ability to facilitate recruitment through strong relationships.
• Capacity to address student and teen inquiries with excellent customer service.
• Skill in accurately entering attendance and tracking documents.

Responsibilities

• Assist with in-school recruitment efforts.
• Ensure eligibility for stipends by gathering forms.
• Complete field trip procedures and requests.
• Serve as a contact for parents regarding inquiries.
• Respond to communications in a timely manner.
• Support High School Connection staff in the classroom as needed.
• Make reminder calls to teens and parents.
• Perform other duties as assigned.

Skills

Strong relationships with students

Strong customer service skills

Attention to detail

Organizational skills

Education

High school degree or equivalency

Job description

The Program Administration Intern helps school staff foster a safe and welcoming program space at their school, supports recruitment efforts on campus, and provides logistical support for teen attendance, documents, and payroll. Freshmen Connection Liaisons also visit their school's programs regularly and support instructors with any lesson demonstrations, small group work, or one-on-one support for teens.

This is a part‑time position scheduled for approximately 20‑25 hours per week for 7 weeks.

Major Duties and Responsibilities

• Assist the High School Connection Coordinator within‑school recruitment efforts; provide teen application assistance and enroll and drop teens in Cityspan and/or CPS ASPEN, if possible and as needed.
• Ensure teens are eligible for stipends by gathering weekly attendance forms and teen documents and entering attendance in Cityspan and/or CPS ASPEN each week.
• Ensure pre/post field trip procedures are completed for the school’s programs, including submitting program enhancement requests and check requests.
• Serve as one of the contacts for parents for programmatic and stipend inquiries.
• Read and respond to ASM communications within 2 business days to support programs with the most up‑to‑date guidance.
• Assist High School Connection staff in the classroom, as needed.
• Make reminder messages to teens and parents related to attendance and programming.
• Other duties as assigned by the High School Connection coordinator.

Knowledge, Skills and Abilities

• Strong relationships with students at the school to facilitate recruitment.
• Strong customer service skills to field student and teen questions.
• Attention to detail and organizational skills to enter teen attendance reliably and promptly and track teen documents.
• Ability to troubleshoot in emergencies while supporting teens.

Required Qualifications

• High school degree or equivalency required.
• Cook County residency required.

Schedule

• Varies according to school programming schedule, Mondays‑Fridays 8am‑2:30pm.
• Ability to travel to ASM sites as needed.

Compensation

$18 per hour

EEO:

After School Matters is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, military discharge status, age, marital status, parental status, or source of income.