Professional Services Technical Team Manager

Speria; Atlanta (GA); On-site; USD 140,000 - 200,000; Full time

Job summary

Speria seeks a leader for North American Professional Services to guide a technical team delivering data-driven solutions. You will design and validate reports, drive integrations with customer systems, and translate business needs into practical technical plans.

In this role you will mentor the team, partner with customers, manage multiple priorities, and contribute to successful deployments and ongoing optimization across the region.

Qualifications

• Strong hands-on SQL experience with query development, reporting, and data validation.
• Experience with relational databases and complex database structures.
• Background in Professional Services, implementation, or enterprise software delivery.
• Experience with REST APIs, web services, integrations, ETL, or file-based exchanges.
• Proven ability to gather requirements and translate business needs into technical solutions.
• Experience working directly with customers and stakeholders.
• People leadership with delegation, coaching, and accountability.
• Strong analytical, troubleshooting, documentation, and communication skills.
• Ability to manage multiple priorities in a dynamic delivery environment.

Responsibilities

• Lead and develop the North American Professional Services technical team, including coaching and onboarding.
• Partner with customers and stakeholders to understand challenges, requirements, reporting needs, and risks.
• Design, build, troubleshoot, and validate custom reports using SQL and relational databases.
• Build and support integrations between Speria apps and customer systems via APIs and file exchanges.
• Create technical scoping documents, mappings, implementation plans, and supporting docs.
• Translate business requirements into practical technical solutions and guide team delivery.
• Identify and resolve reporting, data-quality, integration, and project-delivery challenges.
• Collaborate with Project Deployment on discovery, testing, go-live, and optimization.
• Foster strong team communication and delivery rhythms toward standards.
• Support customer value and services revenue with high-quality work.

Skills

SQL experience

Relational databases

Professional Services delivery

REST APIs

Requirements gathering

Customer collaboration

People leadership

Analytical skills

Multi-priority management

Education

Bachelor's degree in Computer Science, Information Systems, Business Analytics, Engineering, or related field

Tools

Wrike

Data reporting tools

Job description

Transform data into impact. Lead the team that delivers it.

At Speria, our mission is to transform the future of food systems by giving customers tools that turn data into insight and insight into impact. Our software helps organizations across the live animal protein supply chain improve performance through accurate reporting, connected systems, and actionable operational information.

What you will do

• Lead and develop the North American Professional Services technical team, including coaching, performance support, career development, hiring, and onboarding.


• Partner with customers and internal stakeholders to understand business challenges, technical requirements, reporting needs, and implementation risks.


• Design, build, troubleshoot, and validate custom reports using SQL and relational databases.


• Build and support integrations between Speria applications and customer systems using APIs, databases, web services, and file-based exchanges.


• Create technical scoping documents, source-to-target mappings, implementation plans, and supporting documentation.


• Translate business requirements into practical technical solutions and guide team members through delivery.


• Identify and resolve reporting, data-quality, integration, and project-delivery challenges.


• Partner closely with Project Deployment on customer discovery, testing, validation, go-live, and post-implementation optimization.


• Create strong team communication and delivery rhythms while helping the group work toward shared standards and goals.


• Support customer value and services revenue by delivering high-quality, quotable Professional Services work.

What you bring

• Strong hands-on SQL experience, including query development, report building, troubleshooting, data validation, and data analysis.


• Experience working with relational databases and learning complex database structures.


• Professional Services, implementation, technical consulting, or enterprise-software delivery experience.


• Experience with REST APIs, web services, system integrations, ETL/data movement, or file-based exchanges.


• Experience gathering requirements and translating business needs into technical solutions.


• Experience working directly with customers, stakeholders, or end users.


• People leadership or demonstrated project leadership involving delegation, coaching, work review, and accountability for others.


• Strong analytical, troubleshooting, documentation, and communication skills.


• Ability to manage multiple priorities in a dynamic customer-delivery environment.


• A bachelor’s degree in Computer Science, Information Systems, Business Analytics, Engineering, or a related field, or equivalent practical experience.

Helpful experience

• C#, .NET, Python, Java, or another programming or scripting language.


• SQL Server, SaaS platforms, cloud applications, ERP systems, or business intelligence tools.


• Data migration, data pipelines, APIs, technical mappings, or complex enterprise integrations.


• Agile or Scrum delivery environments and project-management tools such as Wrike.


• Agriculture, food production, manufacturing, supply chain, or another operational industry with specialized terminology and calculations.

How you will work

• This is a manager role with a significant hands-on technical component. You should expect to deliver work directly and guide others, not operate as a hands-off people manager.


• The position reports to the North America Regional Project Deployment Manager and leads the North American Professional Services resource team.

Why join Speria

• A rare opportunity to shape and develop a regional team during an important organizational transition.


• Work that combines technical depth, customer partnership, and people leadership.


• Direct influence on reporting accuracy, integration success, operational efficiency, customer adoption, and long-term customer value.


• A mission-driven environment focused on improving how data supports global food production.

Speria is committed to building a workplace where people can contribute, grow, and do meaningful work. We welcome applicants whose experience reflects the capabilities required for the role, including candidates whose leadership experience has been gained through formal management or substantial team-lead responsibility.

EEO Statement

Integrated into our shared values is Speria MTech’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Speria MTech is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance, and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Speria MTech has an ongoing responsibility to respect and support a globally diverse environment.

Speria delivers operational intelligence solutions for food systems, helping producers and integrators improve efficiency, build predictability and enable greater productivity. This means improving feed conversion, reducing waste and emissions, and supporting animal health and welfare.