Professional Services Sourcing, Senior Manager

PetVet Care Centers; Westport (CT); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Parental leave

401(k) plan

Pet discounts

Wellbeing support

Job summary

PetVet Care Centers in the United States is hiring a Professional Services Sourcing Manager to lead strategic sourcing and supplier management across IT, finance, HR, legal, and marketing. You will partner with business stakeholders to define requirements, run RFX events, negotiate master service agreements, and monitor supplier performance to drive cost savings and value.

Join a culture of care supporting 420+ hospitals and 11,000+ teammates while advancing career growth and operational

Qualifications

• Bachelor's degree in business, procurement, supply chain management, or related field.
• Five+ years in strategic sourcing, procurement, vendor management, or contract management with professional services.
• Experience with sourcing, procurement, and contract-management systems (Coupa, SAP, Oracle, Ariba).
• Experience supporting multi-location retail, veterinary, or similar operations preferred.
• Certifications such as CPSM, CIPS, or PMP are a plus.

Responsibilities

• Develop and execute sourcing strategies for professional services aligned with priorities and budgets.
• Lead end-to-end competitive sourcing events and supplier negotiations.
• Negotiate master service agreements, SLAs, pricing, and risk terms with legal and stakeholders.
• Monitor supplier performance and manage contract lifecycle for renewals and governance.
• Provide leadership reporting on savings, markets, and category opportunities.

Skills

Analytical thinking

Problem solving

Negotiation

Stakeholder influence

Project management

Communication

Risk management

Education

Bachelor's degree in business/procurement/supply chain

Advanced degree preferred

Tools

Coupa

SAP

Oracle

Ariba

Job description

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

The Professional Services Sourcing Manager leads strategic sourcing and supplier management for services that support business operations, including information technology, finance and accounting, human resources, legal, marketing, and related categories. This role partners with business stakeholders to identify business needs, define requirements, evaluate potential providers, run competitive sourcing events, negotiate commercial agreements, and deliver value through cost, quality, risk, and performance management.

The following is a list of essential job functions and responsibilities. This list may be revised at any time and additional duties not listed here may be assigned as needed. Job functions and job responsibilities include, but are not limited to, those listed below. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

Key Responsibilities

Strategic Sourcing and Category Management:

• Develop and execute category and sourcing strategies for professional services that align with business priorities, service requirements, and budgets.
• Partner with stakeholders, finance, legal, operations, IT, Marketing and project teams to clarify needs, scope work, establish evaluation criteria, and recommend sourcing approaches.
• Analyze spend, market conditions, supplier capabilities, and total cost of ownership to identify savings, consolidation, demand-management, and process-improvement opportunities.

Supplier Selection and Contract Negotiation:

• Lead end-to-end competitive sourcing events, including market research, supplier discovery, RFx, bid analysis, supplier selection, and award recommendations.
• Negotiate master service agreements, statements of work, pricing, service levels, performance measures, renewals, and other commercial terms in coordination with legal and business owners.
• Manage contract lifecycle activities to support timely renewals, documentation, and commercial governance.

Supplier Performance and Risk Management:

• Build productive supplier relationships and monitor supplier performance against contractual commitments, service-level agreements, key performance indicators, and business expectations.
• Assess and mitigate supplier, commercial, operational, and compliance risks; escalate issues and help resolve supplier disputes when needed.

Reporting and Continuous Improvement:

• Provide clear reporting for leadership on sourcing activity, savings, supplier performance, market trends, and category opportunities.
• Identify and advance opportunities for process improvement, demand management, supplier consolidation, and cost optimization.

Qualifications (Required)

• Bachelor's degree in business, procurement, supply chain management, or a related field; advanced degree preferred.
• Five or more years of strategic sourcing, procurement, vendor management, and/or contract management experience, including professional services categories.
• Experience with sourcing, procurement, and contract-management systems; familiarity with platforms such as Coupa, SAP, Oracle, or Ariba.
• Experience supporting multi-location retail, veterinary, pet related, or similarly complex operations is preferred.
• CPSM, CIPS, PMP, or similar certification is a plus.

Knowledge, Skills, and Abilities

• Strong analytical, problem-solving, organizational, and project-management skills; ability to translate data into practical recommendations.
• Clear, persuasive communication skills and the ability to influence stakeholders at all organizational levels.
• Demonstrated ability to lead complex negotiations and manage supplier relationships with a focus on commercial value and service quality.
• Ability to assess and mitigate supplier, commercial, operational, and compliance risks and escalate issues appropriately.
• Ability to analyze spend, market conditions, supplier capabilities, and total cost of ownership to identify value opportunities.
• Ability to partner effectively with finance, legal, operations, IT, Marketing, project teams, and business stakeholders.

What We Offer

We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

Pay Range $120,000 — $150,000 USD

At PetVet Care Centers, we’re committed to aCulture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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