Professional Services - Services Sales Manager

Rubrik; Santa Fe (NM); On-site; USD 140,000 - 180,000; Full time

Job summary

Rubrik is seeking a Professional Services Sales Manager to lead pre-sales service engagements and accompany the core Rubrik platform sales team. You will scope, propose, and close professional services, partnering with AEs and SEs to expand deal sizes and drive successful customer outcomes.

You will apply expertise in data protection, cloud, and cyber resilience to craft scalable service work streams, while leveraging AI-enhanced tools to accelerate quotes and pathways to production.

Qualifications

• 5+ years of technical and sales experience in Professional Services or solution selling.
• Data protection, cloud, cyber resilience and security knowledge required.
• Strong verbal, written, and presentation skills; comfortable with AI-enhanced sales tools.

Responsibilities

• Lead the pre-sales process for complex opportunities - understanding customer business and technical objectives, scoping engagements, and building the services business case
• Partner with Account Executives and Sales Engineers to position Professional Services and Advanced Services offerings, methodology, and value - helping them close bigger deals faster and exceed quota
• Build proposals, quotes, and SOWs, increasingly leveraging AI-enhanced workflows to accelerate turnaround
• Work closely with Professional Services delivery, Support, and Resilience Guardian stakeholders to align pre-sales scope with post-sales success
• Own and drive services pipeline, forecasting, and bookings
• Deliver on-site and remote scoping calls and Path-to-Production workshops with Professional Services Specialists
• Ability to travel up to 10% of the time

Skills

5+ years experience

Data protection knowledge

Cloud & cyber resilience

Sales & pre-sales

Communication skills

AI tools familiarity

Job description

About the role

As a Professional Services Sales Manager, you will use your technical and sales expertise to lead Rubrik's pre-sales Service engagements to scope, propose, and close Professional Services alongside the core Rubrik platform. You'll be a critical partner in helping Account Executives and Sales Engineers close deals by giving customers the confidence they will achieve their goals after the sale.

Expertise in Change Management and Transformation - People, Process, and Technology - is critical to crafting services work streams aligned to each customer's long-term strategy. You'll lead scoping calls and Path-to-Production workshops, size services investment, and partner closely with Sales, Professional Services delivery, and Resilience Guardian teams throughout the customer lifecycle. As Rubrik scales AI-enhanced tools into the services sales motion - pipeline management, forecasting, quote automation, project scoping, SOW generation - you'll have the opportunity to help shape that evolution and grow your career alongside it.

What you’ll do

• Lead the pre-sales process for complex opportunities - understanding customer business and technical objectives, scoping engagements, and building the services business case
• Partner with Account Executives and Sales Engineers to position Professional Services and Advanced Services offerings, methodology, and value - helping them close bigger deals faster and exceed quota
• Build proposals, quotes, and SOWs, increasingly leveraging AI-enhanced workflows to accelerate turnaround
• Work closely with Professional Services delivery, Support, and Resilience Guardian stakeholders to align pre-sales scope with post-sales success
• Own and drive services pipeline, forecasting, and bookings
• Deliver on-site and remote scoping calls and Path-to-Production workshops with Professional Services Specialists
• Ability to travel up to 10% of the time

Experience you’ll need

• 5+ years of technical and sales experience, ideally in Professional Services or solution selling
• Data protection, cloud, cyber resilience, and security conceptual and industry knowledge is a must
• Strong verbal, written, and presentation skills
• Curiosity and comfort adopting AI-enhanced sales tools to work smarter and grow your impact

Join Us in Securing and Accelerating the World's AI Transformation

Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.

Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.

Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

Our inclusion strategy focuses on three core areas of our business and culture:

• Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
• Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
• Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law. Rubrik provides equal employment opportunities to employees and applicants in all terms and conditions of employment, including recruiting, hiring, promotion, compensation, training, leave, and termination.

Rubrik provides reasonable accommodations to qualified applicants and employees with disabilities in accordance with applicable law. If you need an accommodation to participate in the application process or to perform your job, please contact [e-mail]. Accommodations may include changes to the application process, documents in an alternate format, a sign language interpreter, or specialized equipment.

EEO IS THE LAW (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS