Professional Services Portfolio Manager - Workplace -UK

Computacenter; United States; Remote; USD 100,000 - 150,000; Full time

Job summary

A leading company in digital transformation is seeking a Professional Services Portfolio Manager. This role involves overseeing the development and delivery of the professional services portfolio, collaborating with cross-functional teams, and ensuring alignment with strategic goals. The ideal candidate will have strong leadership experience and the ability to manage relationships with senior stakeholders.

Qualifications

• Broad knowledge of relevant technologies and solutions.
• Experience managing P&L and budgets.
• Ability to build effective relationships with senior management.

Responsibilities

• Oversee development and delivery of professional services portfolio.
• Collaborate with cross-functional teams to align portfolio with strategic goals.
• Maximize investment funding from technology vendors.

Skills

Stakeholder management

Leadership

Communication

Analytical skills

Job description

Location: UK - Mobile England | Job-ID: 212033 | Contract type: Standard | Business Unit: Customer Success & Service Delivery

Life on the team
We are excited to announce we are now looking to hire a Professional Services Portfolio Manager into our thriving Group Professional Services (GPS) organisation within Computacenter.

Working as the Professional Services Portfolio Manager, you will be responsible for overseeing the development, delivery, and ongoing evolution of Computacenter’s professional services portfolio.

The role leads cross-functional collaboration in developing the portfolio through an extended virtual team of Solution Managers, Leaders, Chief Technologists, Technology Consultants, Group Development Strategy Managers, Marketing Managers, and Sales Specialists, ensuring that the portfolio development remains aligned with the vision of the Solution Area leadership and the strategic goals of both Computacenter and Group Professional Services.

So, who are we?
Group Professional Services encompasses our Engineering, Consultancy, and Project Management practices, together with our growing Business Solutions portfolio and nearshore/offshore centres. We are made up of over 4,200 skilled practitioners with deep expertise across core infrastructure technologies and industry-standard architecture and project management methodologies. Operating across 3 continents and serving some of the world’s largest brands, we drive technology change in a thriving and fast-moving digital industry.

What you’ll do

1. Define and develop the professional services portfolio in conjunction with key stakeholders to reflect the growth agenda of GPS.
2. Conduct and support assessment and analysis of market trends, economic indicators, and industry knowledge that may inform development priorities.
3. Build, maintain, and direct relationships with relevant technology vendors and partners to ensure understanding of development trends, influences, and directions to adapt and evolve the GPS portfolio for market opportunities and value maximization.
4. Maximize access to and usage of investment funding available from technology vendors and partners.
5. Collaborate in a virtual product development team to evolve, prioritize, implement, and communicate the portfolio.
6. Participate in Group Development portfolio governance.
7. Support the preparation of development proposals for approval by the Solution Area Director.
8. Support identification of development funding requirements and securing investment via the GPS Portfolio Investment process.
9. Support preparation of Group Finance Central Investment cases, where required.
10. Represent GPS in articulating, promoting, and educating stakeholders about the GPS portfolio.
11. Act as the primary contact for sales and service inquiries regarding portfolio capabilities.
12. Maintain understanding of the portfolio and development plans to ensure resource capacity and delivery practices are aligned.
13. Work with GPS Partner Management to ensure partner ecosystem alignment with portfolio needs.
14. Participate in Group Development forums to influence across Group Technology Sourcing & Group Managed Service peers.
15. Take accountability for delivering approved portfolio developments.
16. Perform project reviews to ensure progress against plans and budgets, and manage development risks.
17. Track and report portfolio performance for further development, investment, or retirement decisions.
18. Ensure development projects maximize R&D tax credits and support Group Finance for claims.
19. Ensure accurate portrayal of the portfolio within the GPS library and adherence to standards.
20. Support status and reporting updates to the Group Portfolio Board and GPS Leadership Team.
21. Ensure application of TECHNIQUE in GPS Delivery to enhance standardization and industrialization.
22. Verify implementation of tools that enable automation in service delivery.
23. Drive capacity and development planning methodology to maintain the PS pipeline.
24. Ensure optimal utilization of Solution Centres for training and consulting engagements.

What you’ll need

1. Broad knowledge of technologies and solutions relevant to the [SA] market.
2. Previous leadership experience of virtual teams/delivery.
3. Experience managing across cultures.
4. Ability to build effective relationships up to senior management levels.
5. Experience managing P&L and budgets.
6. Appreciation of investment strategies.
7. Effective stakeholder and communication management skills.
8. Ability to analyze KPIs and produce relevant reporting and MI.

About us

With over 20,000 employees worldwide, we work at the heart of digitization, advising on IT strategy, implementing technology, and helping our customers source, transform, and manage their technology infrastructure across 70+ countries. We deliver digital technology to some of the world’s greatest organizations, driving digital transformation and enabling business success.