Professional Services Operations Consultant(Business Opoerations )

Agilite Group Technologies; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a driven operations analyst to enhance business operations and analytics. This role emphasizes building processes for revenue tracking, forecasting, and capacity planning. The ideal candidate will possess strong project management skills and a knack for creating dashboards and extracting data. Join a forward-thinking team where your contributions will directly impact operational efficiency and drive success. If you're ready to take on the challenge of establishing essential processes and improving analytics, this opportunity is perfect for you.

Qualifications

• Experience in building capacity plans and revenue forecast models.
• Proficiency in creating SOPs and defining KPIs.

Responsibilities

• Build capacity plans detailing resource needs for the organization.
• Set up and manage new processes and procedures.

Skills

Project Management

Business Operations

Analytics

Revenue Forecasting

Capacity Planning

Data Extraction

Tools

PSA Tool

Job description

Just an FYI regarding the services Op's consultant role - it seems candidates are being vetted more for project management skills, but this role is primarily for an operations analyst. We need to focus more on business operations and analytics, including resource capacity/staffing, revenue processes, creating dashboards, and data extraction. The ideal candidate should be a builder, not just an executor, capable of establishing processes for revenue tracking, forecasting, and capacity planning.

Key Responsibilities and Skills:

1. Ability to independently build capacity plans that detail resource needs for the organization.
2. Experience in creating revenue forecast models with planned vs actuals analysis.
3. Proficiency in creating SOPs, defining KPIs, setting up dashboards, and generating various reports.
4. Experience in defining processes, setting up KPI dashboards, and establishing SOPs.
5. Preparedness to set up and manage new processes and procedures.

Required Experience:

• PSA Tool Program Management
• Professional Services Project Governance
• Revenue Tracking, Forecasting & Reporting
• Services Re-org Support
• Services Project Resource Allocations & Staffing Support
• Standard SOPs & Process Documentation