Professional Services Manager, ALPR Scottsdale, Arizona, United States Scottsdale, Arizona

Axon Enterprise; Scottsdale (AZ); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a leading company in the tech sector that aims to be a force for good. This role involves supporting deployment efforts for public safety equipment, requiring strong organizational skills and experience with electrical systems. You will work both remotely and in the field while collaborating with diverse teams to achieve deployment goals.

Benefits

Competitive salary

401k with employer match

Discretionary paid time off

Paid parental leave

Fitness Programs

Qualifications

• 2-4 years of experience in field operations.
• Familiarity with electrical systems (110VAC/12VDC).
• Experience working with contractors or public agencies.

Responsibilities

• Support LPR deployments through installation and field testing.
• Coordinate logistics between internal teams and public safety agencies.
• Gather and report data from field activities.

Skills

Communication

Organization

Electrical systems knowledge

Education

Associate's or Bachelor's degree in a technical field

Tools

Smartsheet

Salesforce

Slack

Job description

Location: Scottsdale, Arizona, United States

Join Axon and be a Force for Good.

Your Impact

What You'll Do

Location: Remotely from the United States
Travel: Ability to travel up to 75% nationwide

Reports to:Senior Manager, Professional Services

• Support LPR deployments through installation, power readiness, hardware setup, and field testing
• Apply working knowledge of 110VAC and 12VDC power systems to assist with electrical prep and troubleshooting
• Assist with coordinating logistics between internal teams, contractors, and public safety agencies
• Provide on-site support during installs, ensuring alignment with safety and technical guidelines
• Gather and report data from field activities to help improve deployment processes
• Communicate project updates and site status using tools like Zoom, Outlook, Slack, Quip, Smartsheet, and Salesforce
• Read and interpret electrical diagrams, mounting guides, and site blueprints to validate installation plans
• Collaborate with permitting, field ops, and vendor management teams to keep deployments on schedule
• Represent Axon professionally in the field, upholding our commitment to quality and respect in every interaction

What You Bring

• 2–4 years of experience in field operations, systems installation, or deployment support (public safety, telecom, utilities, or infrastructure sectors preferred)
• Familiarity with electrical systems (110VAC/12VDC) and mechanical installation best practices
• Experience working with contractors, utility providers, or public agencies (a plus)
• Strong communication and organizational skills; comfortable with both field and remote collaboration
• Proficient in using field ops and project tracking tools (e.g., Smartsheet, Salesforce, Slack)
• Associate's or Bachelor's degree in a technical field (e.g., Engineering, IT, Construction Management) or equivalent experience
• Valid driver's license required

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Fitness Programs
• Emotional & Mental Wellness support

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please [e-mail] . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.