Professional Services Engineer, SQL and Linux – NYC

Chronos Consulting; New York (NY); Remote; USD 85,000 - 120,000; Full time

Job summary

A leading company in the AI medical field seeks a Professional Services Engineer to lead product deployments and integrations. This home office-based role requires strong SQL and Linux skills, a Bachelor's degree, and excellent communication abilities. The position involves collaboration with various stakeholders and entails about 20% travel nationwide.

Qualifications

• Experience in SQL, data analysis, and visualization.
• Experience managing end-to-end customer deployment projects.
• Excellent communication and soft skills.

Responsibilities

• Plan and execute product deployments and partner integrations.
• Provide quick and helpful support for customers.
• Design technical plans to remotely deploy products.

Skills

SQL

Data Analysis

Data Visualization

Linux OS

Communication

Soft Skills

Education

Bachelor's degree in Information Systems / Industrial Engineering / Computer Science

Job description

Professional Services Engineer, SQL and Linux – NYC

Our client is an AI pioneer in the medical field providing fast, and accurate diagnosis, by teaching computers to read and analyze medical imaging data.

As a Professional Services Engineer, you are responsible for planning and executing product deployments and partner integrations by leading efforts both internally and externally, both pre-sales and post-sales. This is a home office-based position with about 20% travel nationwide.

REQUIREMENTS

1. Bachelor’s degree in Information Systems / Industrial Engineering / Computer Science or equivalent.
2. Experience in SQL, data analysis and visualization, and Linux OS.
3. Proven track record of working on B2B projects, directly with customers – both in-person and remotely in the medical industry.
4. Experience managing customers’ deployment and integration projects end-to-end.
5. Excellent communication and soft skills.

RESPONSIBILITIES

• Collect, convey, and follow up on customers’ feedback to constantly improve offerings.
• Provide quick and helpful support for customers.
• Translate business needs and timelines into clear, defined action items.
• Serve as the primary point of contact for different functions within the customers’ organizations.
• Design and execute technical plans to remotely deploy products.
• Work closely with radiologists, IT personnel, and BD managers to achieve collective goals within a defined timeline.
• Collaborate with product owners to transfer knowledge and customer requirements across the company.
• Provide tactical directions for ongoing development efforts.
• Troubleshoot products and find applicable workarounds.
• Provide Tier 1 support.

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