Professional Services Engineer: Network & Cloud Specialist

Phantom Staffing; Burlington (VT); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology staffing company is seeking a Professional Service Engineer in Burlington, Vermont. This role involves providing client satisfaction through technical excellence and end user project support. Key responsibilities include network diagnostics, leading technology projects, and developing subject matter expertise. Ideal candidates should have a high school diploma, experience in network administration, and strong communication skills. The position offers opportunities to work with a variety of technology tools and methodologies.

Qualifications

• 3-5 years of experience in network administration, particularly with Cisco and FortiNet devices.
• 2-4 years of desktop administration with Windows 10 and 11.
• 3-5 years operating systems experience, including Windows Server 2016, 2019, 2022.

Responsibilities

• Deliver professional services focused on client satisfaction and technical excellence.
• Perform end user project support, including desktop and mobile communications.
• Develop expertise in focused areas as needed.
• Document work and submit accurate timecards daily.

Skills

Firewall appliances support

Network analysis and diagnostics

Microsoft Office applications

Remote support communication

Detail-oriented self-starter

Team player

Verbal and written communication

Education

High School Diploma

Bachelor's degree preferred

Tools

Cisco Firewall

FortiNet Firewalls

Windows 10 and 11

VMware/vSphere

Exchange 2016/2019

Job description

A technology staffing company is seeking a Professional Service Engineer in Burlington, Vermont. This role involves providing client satisfaction through technical excellence and end user project support. Key responsibilities include network diagnostics, leading technology projects, and developing subject matter expertise. Ideal candidates should have a high school diploma, experience in network administration, and strong communication skills. The position offers opportunities to work with a variety of technology tools and methodologies.