Professional Services Engineer (Microsoft Cybersecurity)

Phoenix Software; United States; Remote; USD 93,000 - 133,000; Full time

Job summary

Phoenix Software is recruiting for a Professional Services Engineer to specialise in Microsoft Purview, data governance and information protection. You will deliver Purview deployments for public and private sector clients, configure DLP and lifecycle policies, and support compliance projects alongside senior consultants.

You will translate requirements into concrete designs, produce implementation guides, and contribute to knowledge transfer sessions.

Qualifications

• Experience delivering Microsoft Purview implementations for public/private sector.
• Strong knowledge of DLP, Information Protection, Data Lifecycle Management.
• Experience with Microsoft 365 Compliance and Purview.
• Excellent technical documentation and post-delivery reporting.

Responsibilities

• Deliver Microsoft Purview implementations for public and private sector customers.
• Configure Data Loss Prevention, Information Protection, Data Lifecycle Management.
• Support data governance and compliance projects with senior teams.
• Translate requirements into successful technical implementations.
• Produce technical guides and knowledge transfer materials.
• Assist with customer workshops and solution demos.
• Stay current with Purview and related data governance technologies.

Skills

Microsoft Purview

Data governance

Information protection

Compliance

Microsoft 365

Azure

Security technologies

Documentation

Customer workshops

Education

Microsoft Certifications (AZ-900, MS-900, SC-900)

Tools

Defender for Endpoint

Purview tools

Microsoft Sentinel

Mimecast/Barracuda

Splunk/LogRhythm

PIM/RBAC/Identity protection

Job description

Описание:

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth in our Microsoft Cyber Security practice, we are hiring a Professional Services Engineer. This role is ideal for someone currently working in a Microsoft-focused engineering, professional services, or consultancy position who wants to develop a specialist career in Data Governance, Information Protection, Compliance, and Microsoft Purview. You may already be delivering Microsoft 365, Azure, Security, Modern Workplace, or Data-related projects and be looking for an opportunity to build deeper expertise in one of Microsoft's fastest-growing solution areas.

What will you be doing?

• Deliver Microsoft Purview implementations for public and private sector customers.
• Configure and deploy capabilities including Data Loss Prevention (DLP), Information Protection, Data Lifecycle Management, Records Management, Data Map, and Data Estate Insights.
• Support the delivery of data governance and compliance projects alongside senior consultants and architects.
• Work directly with customers to understand technical requirements and translate solution designs into successful implementations.
• Produce technical documentation, implementation guides, and knowledge transfer materials.
• Assist with customer workshops, discovery sessions, and solution demonstrations.
• Stay up to date with Microsoft Purview, Microsoft 365 Compliance, and wider data governance technologies.
• Develop the skills and experience required to progress into a Data Governance Consultant role.

Why should you apply?

At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on.We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work.

When you join Phoenix, you can expect:

• A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback.
• Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas.
• A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens.
• A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are.
• Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities.
• Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise.

We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are.

What are we looking for?

The ideal candidate will currently be working in an engineering, infrastructure, Microsoft 365, cloud, data platform, or technical consultancy role and be looking to specialise in data governance and information management.

Требования:

Experience working as an Engineer or Consultant, with proven ability to troubleshoot and resolve technical issues Strong knowledge of Microsoft cloud and security technologies, including Exchange Online, Entra ID (cloud and hybrid), and Azure Hands‑on experience with Microsoft identity and access security services, including Conditional Access, PIM, RBAC, and identity protection Experience deploying and supporting Microsoft XDR solutions, including Defender for Endpoint, Identity, Cloud Apps, and Office365 Strong technical documentation and post‑delivery reporting skills Excellent communication skills with a customer‑focused mindset Strong problem‑solving ability, with a positive, resilient, and adaptable approach Desire for continuous improvement and learning across security technologies Microsoft Information Protection and Purview (DLP, Data Lifecycle Management) Email security solutions such as Defender for Office365, Mimecast, or Barracuda SIEM platforms including Microsoft Sentinel, Splunk, or LogRhythm Endpoint protection solutions such as Microsoft Defender, Sophos, or CrowdStrike Certifications Microsoft Certified: Azure Fundamentals – AZ-900 Microsoft Certified: M365 Fundamentals – MS-900 Microsoft Certified: Security Fundamentals – SC-900 Practical stuff

Условия:

Primary location is our HQ in Pocklington (YO42) but this role can be remote with occasional visits to the HQ and to customers How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. You can read about the benefits on offer here Important* BPSS Check As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check Have you made it this far? If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — researchsuggests that 60%ofwomenandunderrepresentedpeoplemighthavealreadytalkedthemselvesoutofapplying. Even ifyou don’tcheck every box above, we wanttoencourageyoutointroduce yourself. We believea diversityofperspectivesandexperiencesmakesateamstronger —andthestrongerourteam,themoresuccessfulwewillbe.