Professional Services Engineer

Perception Point; Virginia Beach (VA); Presencial; USD 166.000 - 203.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k)

Descripción de la vacante

Fortinet is actively seeking a Professional Services Engineer to join our team in a client-facing consulting role. The position focuses on defining daily activities with end users under a contractual engagement and delivering Fortinet-based security architectures.

Ideal candidates have extensive LAN/WAN and network security experience, with Fortinet product knowledge, strong troubleshooting, and excellent communication. Domestic travel is required as needed to support customers globally.

Formación

• 7+ years in LAN/WAN/Internet consulting, support and/or administration
• 5+ years in Network Security products
• 2+ years with Fortinet products
• Experience as Professional Services Consultant/Engineer a plus
• Solid understanding of security and networking principles
• Strong communication and presentation skills
• Ability to work independently and in teams
• Ability to adapt to changing priorities and timelines
• Willingness to travel as needed

Responsabilidades

• Assisting client staff with Fortinet product operation and support
• Developing methods of procedure (MOPs) for migrations, upgrades, and updates
• Developing test plans and testing new features/releases
• Verifying configurations and applying best practices
• Performing interoperability evaluation of devices interacting with Fortinet products
• Training and knowledge transfer to client staff
• Maintaining core competency on Fortinet product line
• Resolving or escalating issues promptly

Conocimientos

LAN/WAN

Network Security

Fortinet products

Troubleshooting

Communication skills

Teamwork

Travel readiness

Educación

BSc CS/Software Eng

Descripción del empleo

Fortinet is growing and we are looking to hire Professional Services Engineers to join our team. The dedicated Professional Services consultant is assigned to the end user for the duration of this agreement. He/she will work with the end user to define the specific daily activities.

Job Responsibilities

The Professional Services Consultant daily activities include but are not limited to:

• Assisting client staff with day to day Fortinet products operation/ support
• Development of methods of procedure (MOPs) for migrations, upgrades and updates
• Development of test plans and test new features and/or releases
• Verifying configurations and implementing best practices
• Performing interoperability evaluation of devices that interact with Fortinet products
• Training and knowledge transfer to client staff
• Develop and maintain core competency on Fortinet’s product line and technologies
• Resolves and/or escalates issues in a timely fashion

Requirements

• 7+ Years experience in LAN/WAN /Internet consulting, support and/or administration
• 5+ Years experience with Network Security Products
• 2+ Years experience with Fortinet products
• Experience working as a Professional Services Consultant/ Engineer a plus
• Solid understanding of security and networking principals and technologies such as:
• · Network Security Infrastructure – Switching, Routing, Load Balancing, WiFi
• · Security systems – Firewall, IPS, VPN, Antivirus, AntiSpam, Web Filtering, Application Control
• Excellent troubleshooting skills
• Outstanding oral communication and presentation skills
• Experience at working both independently and in a team-oriented, collaborative environment
• Conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• React to project adjustments and alterations promptly and efficiently
• Flexible during times of change
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
• Ability to bring project to successful completion through political sensitivity
• Strong commitment and self-driven individual
• Able to travel as needed

Education

Bachelor's Degree in Computer Science, Software Engineering or related work related experience

Must be authorized to work in the U.S. without sponsorship.

The US base salary range for this full-time position is $166,000-$203,000. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time, as well as a comprehensive leave program.

Wage ranges are based on various factors, including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.

All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at the time of hire and annually at the Company’s discretion.

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 890,000+ customers around the globe.

Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.

We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [e-mail].

Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.

Fortinet is growing and we are looking to hire Professional Services Engineers to join our team. The dedicated Professional Services consultant is assigned to the end user for the duration of this agreement. He/she will work with the end user to define the specific daily activities.