Professional Services Engineer

ABACUS; Frisco (TX); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

PTO

Job summary

ABACUS is seeking a skilled IT systems engineer to design and deploy client-centered solutions for financial services and healthcare clients. The role includes configuring Windows servers, cloud migrations, and networking, with occasional in-person client visits and international travel.

Ideal candidates have 2–3 years in system engineering, Azure expertise, and relevant certifications. MSP experience is a plus, and a flexible on-site/hybrid schedule with some remote work is available.

Qualifications

• Strong technical skills with public cloud technologies, Azure specifically.
• Minimum 2-3 years' experience in a system engineering role.
• Certifications preferred (AI, Azure Expert, MCSE, VCP, CCP).
• MSP experience preferred.
• Ability to travel onsite to our client office or regionally.

Responsibilities

• Handling complex technical project tasks, project issues and initial troubleshooting for clients.
• A client facing role with occasional in person visits to client sites.
• Configuration and troubleshooting of servers and networks.
• Configuration and migration of Cloud Services.
• Management of small and medium sized projects.
• Provide technical advice on planning and scoping calls.
• Help achieve department goals by hitting personal KPI targets.
• Some international travel and on-call requirement.
• Some evening shifts, Working from Home.
• Documentation of internal processes and guides

Skills

Troubleshooting

IT Infrastructure

Azure

Windows Server

Networking

Education

Bachelor’s degree (related field)

Tools

Azure Expert

MCSE

VCP

CCP

Job description

Description

We are looking for a candidate that will develop and deploy client centered solutions and enhance our service catalog for clients based in the financial services & healthcare industries. With a keen interest in industry standards, best practices and emerging trends, the candidate will provide and deliver solutions that are tailored to our clients' needs while also being robust, repeatable, and embraced throughout the organization.

Responsibilities (including, but not limited to the following):

• Handling complex technical project tasks, project issues and initial troubleshooting for clients.
• A client facing role with occasional in person visits to client sites.
• Configuration and troubleshooting of servers and networks.
• Configuration and migration of Cloud Services.
• Management of small and medium sized projects.
• Provide technical advice on planning and scoping calls.
• Help achieve department goals by hitting personal KPI targets.
• Some international travel and on-call requirement.
• Some evening shifts, Working from Home.
• Documentation of internal processes and guides

Skills

• Technical implementation and troubleshooting
• History troubleshooting and/or installing IT infrastructure at a senior level
• Configuration of Windows Servers
• Configuration & deployment of Microsoft products
• Configuration of AI and DLP preferred
• Networking - configure firewalls, managed switches, TCP/IP and protocols

Qualifications

• Strong technical skills with public cloud technologies, Azure specifically
• Minimum 2-3 years' experience in a system engineering role
• Certifications preferred (AI, Azure Expert, MCSE, VCP, CCP)
• MSP experience preferred
• Ability to travel onsite to our client office or regionally

The Benefits of Working for Abacus:

• Part of a team of experienced technicians that challenge, support and mentor each other
• Exposure to diverse array of technologies & opportunities to further technical education through online courses and certificate reimbursement
• Competitive compensation & robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO