Professional Services Consultant II - Banking products

Cognizant; Atlanta (GA); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Paid holidays + PTO

401(k) plan

Job summary

Cognizant is seeking a Professional Services Consultant II to lead and support software implementation engagements for financial institution clients. You will serve as a trusted advisor, providing product expertise, business process guidance, training, configuration support, and end-to-end implementation consulting throughout the project lifecycle.

Based in the United States, you will travel regularly to client sites (approximately 50%), collaborate with stakeholders, and drive successful

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 3+ years of professional services, consulting, software implementation, banking technology, or related experience.
• Experience working directly with clients in a customer-facing consulting role.
• Strong communication, presentation, and relationship management skills.
• Ability to manage multiple concurrent client engagements.
• Experience conducting requirements gathering, business process analysis, training, and solution configuration.
• Strong problem-solving and organizational skills.

Responsibilities

• Lead client implementation and consulting engagements.
• Conduct discovery sessions and document business requirements.
• Configure and validate software solutions to meet client needs.
• Deliver end-user and administrator training.
• Provide implementation recommendations and best practices.
• Support testing, go-live activities, and post-implementation follow-up.
• Build strong relationships with client stakeholders and internal teams.
• Identify opportunities to improve client adoption and utilization of solutions.

Skills

Communication

Presentation

Relationship management

Requirements gathering

Business process analysis

Training

Solution configuration

Project management

Problem-solving

Organizational skills

Education

Bachelor's degree or equivalent

Tools

CRM systems

Enterprise software

Job description

This role is not able to offer visa transfer or sponsorship now or in the future*

Position Summary

The Professional Services Consultant II is responsible for leading and supporting software implementation engagements for financial institution clients. This role serves as a trusted advisor to clients, providing product expertise, business process guidance, training, configuration support, and implementation consulting throughout the project lifecycle.

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 3+ years of professional services, consulting, software implementation, banking technology, or related experience.
• Experience working directly with clients in a customer-facing consulting role.
• Strong communication, presentation, and relationship management skills.
• Ability to manage multiple concurrent client engagements.
• Experience conducting requirements gathering, business process analysis, training, and solution configuration.
• Strong problem-solving and organizational skills.

Travel and Location Requirements (Required)

• Must be based in the United States, Canada,
• This position requires regular travel to client locations throughout the United States.
• Candidates must be able and willing to travel as needed to support on-site client meetings, implementation activities, training, workshops, and go-live support.
• Applicants who are not authorized to work in the United States or who are unable to travel to U.S.-based client sites are not eligible for this position.
• Ability to travel approximately 50%.

Preferred Qualifications

• Experience working with banks, credit unions, or financial services organizations.
• Experience implementing enterprise software solutions.
• Knowledge of sales, CRM, customer management, or digital banking processes.
• Project leadership or project coordination experience.

Key Responsibilities

• Lead client implementation and consulting engagements.
• Conduct discovery sessions and document business requirements.
• Configure and validate software solutions to meet client needs.
• Deliver end-user and administrator training.
• Provide implementation recommendations and best practices.
• Support testing, go-live activities, and post-implementation follow-up.
• Build strong relationships with client stakeholders and internal teams.
• Identify opportunities to improve client adoption and utilization of solutions.

Exempt Roles (up to AD Level)

Note: Compensation range should extend from the minimum to P75, consistent with the job family and level.

For all remote positions and those based in pay transparency locations, include this text in the External Description:

Salary and Other Compensation

The annual salary for this position is between $120-130K depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law