Professional Qualification Evaluator - Public Trust

Xcelerate Solutions; Martinsburg (WV); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Xcelerate Solutions is seeking a Professional Qualification Evaluator to screen merchant mariner credentials and training submissions for Public Trust clearance. You will review applications, identify missing information, and assist with technical assessments to ensure accurate, timely evaluations.

Responsibilities include maintaining case records, coordinating with NMC personnel, and ensuring compliance with regulatory requirements and established procedures.

Qualifications

• Review credential applications and supporting docs for mariner quals.
• Identify missing or inconsistent information for review.
• Assist with technical assessment of maritime training submissions.
• Maintain accurate case records and coordinate findings.
• Support MMC processing and technical review of records.
• Assist with safety and suitability evaluation workflows.
• Review training course approvals for regulatory conformity.
• Coordinate with NMC personnel and meet quality/turnaround expectations.
• Hold Coast Guard MMC endorsement Master of Self-Propelled Vessel (≥100 GRT) or higher.
• Complete Level I–III training per government requirements.

Responsibilities

• Apply mariner expertise to screen credential applications and docs.
• Evaluate basic-level qualifications and flag gaps for escalation.
• Draft responses and assist with course submissions reviews.
• Keep complete evaluation records and ensure timely decisions.
• Support screening and processing of MMC applications and records.

Skills

Mariner expertise

Credential evaluation

Documentation review

Quality assurance

Regulatory knowledge

Education

Level I–III training completion

Tools

MCP-WI-NMC5-101

NMC procedures

Job description

Professional Qualification Evaluator - Public Trust

Program Operation CareersRemote , Martinsburg,West Virginia

Xcelerate Solutions is seeking a Basic-Level Mariner Subject Matter Expertto support the processes more than 140,000 applications annually for a population of more than 203,000 merchant mariners. This work supports the Marine Transportation System, the flow of commerce, and national security. Help ensure qualified mariners receive accurate, timely credential evaluations and that maritime training course submissions receive consistent technical review in support of safe and reliable operations.

Location:

Clearance: Public Trust

Key Responsibilities:

• Apply practical mariner expertise to review and screen credential applications and supporting documentation.
• Evaluate basic-level professional qualifications and identify missing or inconsistent information for further review.
• Assist with technical assessment of maritime training course submissions and preparation of draft responses.
• Maintain accurate case records and coordinate findings to support consistent, timely evaluations.
• Support screening, evaluation, and processing of Merchant Mariner Credential (MMC) applications, including technical review of relevant supporting records.
• Assist with safety and suitability evaluation workflows within assigned authority and established NMC procedures.
• Review maritime training course approval requests for conformity with applicable regulatory requirements and draft clear, accurate responses.
• Coordinate with NMC personnel, maintain complete evaluation documentation, and meet established quality and turnaround expectations.
• Hold or have held, at a minimum, a U.S. Coast Guard-issued MMC endorsed as Master of Self-Propelled Vessels of Not Less Than 100 Gross Registered Tons (GRT) upon Great Lakes and Inland Waters (or superior routes).
• Must possess proficiency as a Level III Professional Qualification Evaluator. Level III proficiency will be verified through documented experience in reviewing units of work with a demonstrated error rate of less than 9%. The Government will use the procedures in outlined in “MCP-WI-NMC5-101 (07) PQEB Evaluator Process to Check Production” to verify documented experience.
• Required Training & Certification: Must demonstrate successful completion of Level I, Level II, and Level III training courses provided by the Government.

Preferred Qualifications:

• Experience reviewing merchant mariner credential applications or maritime training documentation is beneficial.

Familiarity with U.S. Coast Guard merchant mariner credentialing regulations and documentation is beneficial.

About Xcelerate Solutions:
Founded in 2009 and headquartered in McLean, VA, Xcelerate Solutions (www.xceleratesolutions.com) is one of America's fastest-growing companies. Xcelerate’s culture is defined by our diversified workforce of dynamic and versatile professionals, supported with growth and development opportunities that contribute to individual and company growth. This strong commitment to our employees has been recognized by our inclusion on the Washington Business Journal’s “50 Best Places to Work” list as well as being a “Great Place to Work” certified company with a 4.6 star, and a 99% CEO approval Glassdoor rating. Come find out why Xcelerate Solutions is one of the DC Metro top employers!

Xcelerate Solutions is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, age, equal pay, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or expression of another protected characteristic. As part of this commitment to the full inclusion of all qualified individuals, Xcelerate provides reasonable accommodations if needed because of an applicant's or an employee's disability.

Pay Transparency Notice: Xcelerate Solutions will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Disclaimer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.