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Samsung Electronics America seeks an experienced engineer to lead technical discussions on 4G/5G RAN features, evaluate product performance, and coordinate cross-functional activities with customers and carriers. The role includes field integration testing, troubleshooting scheduler issues, and delivering optimization guidance to improve LTE/NR network performance.
The position emphasizes collaboration with sales teams, customers, and multiple internal groups to ensure commitments and successful
Responsible for leading technical discussions on Samsung products/scheduler related features with several customer vertical organizations including 4G/5G RAN Development groups and RAN performance groups. Aid in product & feature performance analysis, evaluation of new product & SW releases and third-party product evaluation to build product synergies. Translate and communicate complex technical design considerations between the Samsung sales team and carriers' network business. Educate our customers on Samsung's new products and services both individually and in a team environment. Ensure that customer commitments are achieved according to plan. Accountable for leading field integration testing efforts (FOA/ICD) of all 4G/5G key features with customers, including test plan development, reviewing test plan with customers, driving cross-functional teams to execution, review of test results, issue identification, analysis and quality proofing until software acceptance is achieved. Accountable for analyzing and troubleshooting scheduler related issues reported from customer labs, field sites and production network. Review and provide recommendations to improve LTE/NR RAN network performance by evaluating and trending key KPIs, performing trials and providing optimization guidelines.
Bachelor's degree in Computer Networks, Electronics and Communications Engineering, Electrical Engineering, Computer Science, Telecommunications Engineering, a related field, or a foreign equivalent and 5 years of progressively responsible post-baccalaureate experience in job offered or any related engineering job titles.
Applicants must have 5 years of experience in the following:
20% domestic travel required for new feature testing / commercial configuration and customer meetings. No sponsorship available for this position. Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).