Professional Manager

Center for Human Services - Missouri; Kirksville (MO); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Best-in-industry benefits

Job summary

Center for Human Services - Missouri seeks a Community Living Professional Manager in Kirksville, MO. You will join the Community Living management team to provide leadership, supervision, and training across locations to support Direct Support Professionals and individuals served in a 24/7 program.

Responsibilities include scheduling, ISP coordination, record integrity, medication oversight support, and on-call availability.

Qualifications

• Bachelor’s degree from an accredited university, plus 3 years of managerial experience and/or experience in intellectual or developmental disabilities.
• Experience with non-profit organizations preferred.
• Valid driver’s license and reliable vehicle required.

Responsibilities

• Lead and coordinate Community Living activities across locations as part of the management team.
• Oversee staff scheduling, supervision, and ISP-related processes to support individuals served.
• Maintain accurate records, including MAR oversight and discharge summaries; ensure quality and compliance.
• Provide on-call coverage and respond to issues 24/7 as required by the program.

Skills

Accountability

Attention to detail

Leadership

Communication

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Adair County

At Chariton Valley Association (CVA), a proud partner of Center for Human Services, we EMPOWER people with disabilities to achieve their highest level of independence through high-quality, and diverse support services. Chariton Valley is a non-profit organization established by family members and parents of children with disabilities. We provide superior supports in a loving environment.

Community Living Professional Manager

Full-time

Kirksville, MO

Adair County

At Chariton Valley Association (CVA), a proud partner of Center for Human Services, we EMPOWER people with disabilities to achieve their highest level of independence through high-quality, and diverse support services. Chariton Valley is a non-profit organization established by family members and parents of children with disabilities. We provide superior supports in a loving environment.

Position Summary

The Community Living Professional Manager will support the CHS mission by participating as an active member of the Community Living management team, and providing leadership, supervision, training, and overall coordination of activities at various assigned locations to successfully support Direct Support Professionals and the Individuals we serve. The Community Living department is a 365 day/24-hour service line.

Essential Duties And Responsibilities

• Affirm the success of team members by scheduling, and training new talent including Individual Support Plan (ISP) training: providing constructive and timely feedback through performance evaluations or during everyday interactions to assigned employees; and handling discipline and termination of employees in accordance with company policy.
• Project a positive image of the Center for Human Services by interacting with staff members, external agencies, parents or guardians, and providers in a courteous and professional manner.
• Create a culture of communication by attending and leading administrative staff meetings; informing the management team of developments or concerns; working with staff members to address issues or concerns through critical thinking and problem-solving; participating in ISP meetings or other team meetings regarding Individuals served; and coordinating with Individuals, families, support coordinators, other service providers, and the Division of Mental Health (DMH) and other state and local governmental departments and regulatory agencies.
• Maintain integrity of records by ensuring Medication Administration Record (MARs) are accurate through oversight and supervision; writing implementation strategies related to ISPs for individuals served; ensuring discharge summaries are completed for all Individuals served by the Community Living Program; performing quality enhancement monitoring; and reviewing and approving documentation; supporting Individual financial health through oversight and assistance with personal funds, which may involve tracking systems during service delivery.
• Support the health and welfare of the Individuals served by administering prescription and PRN medications, as prescribed by physician; collaborating with the Community Registered Nurse on the individual’s medical needs; ensuring physical examinations, are completed annually or as needed.
• Ensuring sufficient workforce coverage by completing shifts to provide direct support when coverage cannot be satisfied by other means; participating in a tiered on-call rotation, being available by phone 24 hours a day to provide immediate assistance, responding physically within 30 minutes in areas where remote supports are provided/ 1 hour in areas where remote supports are not provided; and maintaining unimpaired cognitive clarity during the on-call period.
• Complete other duties as assigned

Skills And Abilities

• Accountability Attention to detail
• Conceptual thinking
• Courtesy and friendliness
• Ethical behavior and decision making
• Follow-through
• Goal setting
• Initiative
• Leadership and development
• Organizational skills
• Positivity with a collaborative attitude
• Professional and courteous business communication
• Stress management
• Theoretical problem-solving
• Time management with ability to meet deadlines

COMPETENCIES

• Active listener
• Collaborator
• Confident
• Decisive
• Experienced in Microsoft business products
• Motivator and mentor
• Organized
• Person-centered
• Policy-supportive
• Proactive
• Problem solver
• Result-oriented
• Self-starter
• Strategic
• Supportive of inclusion, diversity, equity, and accessibility

Qualifications

REQUIRED EDUCATION and EXPERIENCE

• Bachelor’s degree (BA or BS) from an accredited university, plus 3 years of managerial experience and/or experience working in the field of intellectual or developmental disabilities, a combination of education and direct experience equal to seven years.
• Experience working with non-profit organizations preferred.
• Valid driver’s license
• Reliable, licensed, and insured vehicle
• Reliable form of communication

Required Miscellaneous Qualifications

• Valid driver’s license
• Reliable, licensed, and insured vehicle
• Reliable form of communication

Physical Requirements

• Lift, carry, squat, bend, move, push, or pull, sit, or stand for long intermittent periods
• Type on a keyboard, and vision sufficient to view computer screens for extended periods
• Local and intrastate driving, with possible overnight stays
• Ability and strength to position/lift/transfer an adult human being (greater than 50 lbs.) from varied positions including standing to laying on floor, and the ability to continuously push and pull 100-125 lbs. of pressure over an extended period, as per the American Heart Association requirements for administering CPR.
• Continuous ability to kneel on hard or other surfaces for extended periods, as per requirements of performing CPR

TRAVEL

This position requires a valid driver's licenses and vehicle insurance. Travel to multiple programs is required.

JOB TYPE

Full-Time Exempt 40 hrs per week

BENEFITS

CHS offers best-in-industry benefits.

EEO STATEMENT

Center for Human Services/Chariton Valley Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This statement applies throughout the life cycle of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 660-826-4401 ext. 553 or 660-665-1111 ask for HR.