Professional Development Program Coordinator - FT - Days - Clinical Education @ MV

El Camino Hospital; Mountain View (CA); On-site; USD 56,000 - 84,000; Full time

Job summary

El Camino Health is seeking a Professional Development Program Administrator to oversee HealthStream LMS and coordinate learning programs across clinical and operational teams. You will build curricula, assign courses, manage enrollments, and ensure records are accurate and audit-ready.

The role requires 2–4+ years in program administration, strong organizational skills, and experience with LMS platforms. You will partner with NPDS, managers, and leaders to deliver timely education and

Qualifications

• Bachelor’s degree is preferred; an associate's degree is acceptable with relevant experience.
• 2–4+ years of program administration or LMS support experience.
• Experience with HealthStream LMS or similar systems preferred.

Responsibilities

• Administers HealthStream LMS: builds, assigns, schedules, maintains courses and records.
• Coordinates professional development programs: enrollment, scheduling, logistics.
• Maintains governance over learning assignments and prevents retraining.
• Monitors education due dates and coordinates with NPDS and managers.
• Generates and distributes completion and compliance reports for leaders and regulators.

Skills

LMS administration

Program coordination

Reporting & data management

Communication

Education

Associate's degree or higher in Healthcare Administration / Education / HR / Business

Bachelor's degree preferred

Tools

HealthStream

Job description

El Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward. We are proud of our reputation in the community: One built on compassion, innovation, collaboration and delivering high-quality care. Come join the team that makes this happen.

FTE 1 Scheduled Bi-Weekly Hours 80 Work Shift Day: 8 hours

Job Description

• Administers the HealthStream LMS: builds, assigns, schedules, and maintains courses, curricula, competencies, and regulatory modules; manages user accounts, groups, and permissions; troubleshoots access and completion issues; and maintains accurate learning and competency records across clinical.
• Serves as the central coordinator for assigned professional development programs, including Relationship-Based Care, Crisis Prevention Instruction, Clinical Ladder, and others by managing enrollment, scheduling, materials, tracking, and logistics so each program is delivered consistently and on schedule.
• Establishes and maintains centralized governance and quality controls over learning assignments to prevent duplicate, outdated, or missed module assignments and to reduce avoidable retraining and rework.
• Monitors mandatory education and competency due dates; proactively identify at-risk assignments and coordinates with Nursing Professional Development Specialists (NPDS) and Clinical Managers to maintain survey readiness.
• Generates, maintains, and distributes completion, compliance, and competency reports; responds accurately and promptly to requests from leadership, regulatory bodies, and accrediting agencies (e.g., Joint Commission, CDPH, CMS, Magnet).

Professional Development Program Administrator – Version 2

• Applies discretion to modify and improve program workflows, standard operating procedures, and coordination standards that increase efficiency and enhance the participant and stakeholder experience.
• Resolves atypical or non-routine program, scheduling, LMS, and data issues using established precedents and practices; escalates broader risks as appropriate.
• Maintains program documentation, job aids, and reference materials; guides and supports NPDS, managers, and staff in navigating HealthStream and program requirements.
• Coordinates with vendors and system partners (e.g., HealthStream) on configuration, updates, and issue resolution.
• Provides direct administrative support to the operational leaders of professional development programs—including the Director of Clinical Education, the Director of the Magnet Program, and the Director of Clinical Business Operations.
• Prepares and formats agendas, meeting notes, presentations, and executive summaries for program leaders; tracks action items and deadlines to keep initiatives moving.
• Serves as a formal or informal resource to less-experienced colleagues and provides cross-coverage for key program administration functions during peak needs or absences.

Qualifications

• Associate’s degree in Healthcare Administration, Education, Human Resources, Business, or a related field, or an equivalent combination of education and experience; Bachelor’s degree preferred.
• Typically 2–4+ years of experience in program administration, learning management system administration, clinical education support, training coordination, or a related operational role.
• Experience administering a learning management system (HealthStream strongly preferred), including course/curriculum build, assignments, user management, reporting, and record maintenance.
• Demonstrated ability to handle a wide range of program administration tasks independently and to resolve atypical, non- routine issues using established procedures and precedents.
• Strong organizational skills and exceptional attention to detail, with the ability to manage multiple concurrent programs, deadlines, and stakeholders accurately.
• Experience providing administrative support to leaders or executives preferred.
• Proficiency with common productivity, reporting, and communication tools (e.g., Microsoft Office/365).
• Knowledge of healthcare, clinical education, or professional-practice environments preferred.

License/Certification/Registration Requirements

• None required.
• HealthStream administration experience or certification preferred.
• Crisis Prevention Instruction (CPI) certification, or willingness to obtain, is a plus.

Ages of Patients Served Salary Range: $40.66 - $60.98 USD Hour

The Physical Requirements and Working Conditions of this job are available. El Camino Health will provide reasonable accommodations to qualified individuals with a disability if that will allow them to perform the essential functions of a job unless doing so creates an undue hardship for the hospital, or causes a direct threat to these individuals or others in the workplace which cannot be eliminated by reasonable accommodation.

Sedentary Work - Duties performed mostly while sitting; walking and standing at times. Occasionally lift or carry up to 10 lbs. Uses hands and fingers.

An Equal Opportunity Employer: El Camino Health seeks and values a diverse workforce. The organization is an equal opportunity employer and makes employment decisions on the basis of qualifications and competencies. El Camino Health prohibits discrimination in employment based on race, ancestry, national origin, color, sex, sexual orientation, gender identity, religion, disability, marital status, age, medical condition or any other status protected by law. In addition to state and federal law, El Camino Health also follows all applicable fair and equitable employment policies from the County of Santa Clara.

At El Camino Health, our nationally recognized doctors and care teams are committed to providing you with high-quality, excellent care. We aim to deliver a healthcare experience that is designed around your individual needs. When you choose El Camino Health for your care, you can count on: Distinguished hospitals. Our fully accredited hospitals, Los Gatos, and Mountain View, have received numerous awards and honors for high-quality healthcare. Exceptional talent. Our reputation attracts high-caliber doctors who are approachable and friendly, a nursing culture exceptional for its highly personalized patient and family care, and leadership with a deeply personal commitment. Innovative approaches to care. We seek new treatments and techniques, and contribute to the medical community through clinical trials. Our urgent care sites powered by Carbon Health enable easy, immediate scheduling and follow up through the Carbon Health app. A focus on health. Our regional Men's Health Program offers a team approach to care and has a variety of specialists who are focused on men’s health issues, including heart and vascular, urology, sleep disorders, sexual dysfunction and healthy weight. We created the South Asian Heart Center and the Chinese Health Initiative to address unique health disparities in our patient population. A healing environment. Our spaces were specially designed for tranquility and comfort.