Professional Development Coordinator

American Culinary Federation; Jacksonville (FL); Hybrid; USD 42,000 - 47,000; Full time

Job summary

The American Culinary Federation seeks a Professional Development Coordinator to support education and career development services, competitions, and certification programs. The role emphasizes customer service, timelines, and collaboration with staff, volunteers, and host sites.

You will manage administrative tasks, processing applications, maintaining records, and assisting with communications to members and stakeholders, while delivering high-quality support in a hybrid Jacksonville office.

Qualifications

• At least 2 years of admin experience; hospitality/culinary exposure preferred.
• Strong computer skills and attention to detail.
• Public speaking and professional communication expected.

Responsibilities

• Process culinary competition applications and maintain records.
• Support certification program operations and member services.
• Provide high-quality member support and communication.
• Assist with other departmental duties as assigned.

Skills

Project management

Organizational skills

Communication skills

Customer service

Multi-tasking

Teamwork

Education

Associate degree

Relevant experience

Job description

Professional Development Coordinator

DIVISION: Education and Career Development Services

REPORTS TO: Program Manager of Continuing Education

DIRECT REPORTS: None

STATUS: Exempt

LOCATION: In-Office/Hybrid – Jacksonville, FL – Remote if applicable

SALARY: $42,000-$47,000

Interdepartmental Collaboration

This role involves close collaboration with ACF staff and volunteers, as well as specific committees.

Position Summary

The Professional Development Coordinator is responsible for (1) maintaining ACF competitions, working in conjunction with host sites, the committee, and processing year-round competitions. (2) working as a team with chef certifications. (3) providing administrative support to ensure all aspects of the department programs are completed in a timely manner. (4) ensuring open communication and excellent customer service to all stakeholders involved, both internal and external.

This individual must possess strong administrative, computer and organizational skills, and be adept at prioritizing and managing multiple tasks simultaneously. Strong attention to detail, customer service, as well as verbal and written communication skills are necessary.

Key Responsibilities

• Processing culinary competition applications, organizing orders, and maintaining the competition records.
• Provide support and inner workings of the certification program, including applications, and member support.
• Working with members to provide high quality support.
• Other departmental duties as assigned.

Educational Requirements

• A minimum of a 2-year associate degree or a track record of relevant job experience that showcases your passion and capability.
• Exposure to hospitality/culinary industry preferred.
• Involvement in competitions and certification is a plus.

Experience Requirements

• Minimum of two years of admin work is preferred.
• Experience in culinary is preferred.
• Public speaking experience; must be able to communicate professionally, effectively, and diplomatically.

Skills and Traits

• Strong skills in using project management tools.
• Strong organizational skills, attention to detail and ability to establish, monitor, and meet timelines.
• Good communication and interpersonal skills capable of maintaining strong relationships.
• Able to communicate professionally, effectively and diplomatically.
• Must work well under pressure with demonstrated ability to multi-task, prioritize and manage competing deadlines.
• Must be able to work independently, as well as in a team environment.
• Competent decision maker.

Desired Traits

• Honed interpersonal and time-management skills
• Collaborator
• Positive
• Problem solver
• Proactive

Work Environment

This position is an in-office/hybrid position with the option of three days in the Jacksonville, FL office. Limited travel may be required. The ACF is not just a workplace; it's a drug-free and smoke-free community of culinary enthusiasts.