Professional Courier: Safe Deliveries & Customer Care

Federal Express Corporation; Ontario (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

Federal Express Corporation in Canada is seeking a Courier to provide courteous and efficient pick-up and delivery on an assigned route, inspecting shipments for conformance to service standards and assisting customers.

You will operate a vehicle safely, load/unload as needed, and follow FedEx Canada procedures, maintaining a professional appearance and timely communication with clients.

Qualifications

• High school diploma/educational equivalent.
• Must possess a valid driver's license and have a good driving record.
• One (1) year customer oriented business experience preferred.
• Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset.
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
• Must achieve minimum threshold on mandatory pre-placement driver assessment training.
• Good interpersonal and communication skills.
• Good time management and organizational skills.
• Ability to multitask, handle stress and work in a highly pressured environment.

Responsibilities

• To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions
• Provides efficient and safe delivery and pick-up of packages while representing the company in a professional manner and maintains a neat and clean appearance consistent with the company's public image
• Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and missorts
• Adheres to Courier Best Practices, operating procedures, loads van and plans route for efficient delivery and pick-up of packages and ensures proper security of Federal Express and customer property, such as packages, equipment and vehicles.
• Seeks additional business from current customers. Informs sales department of sales leads and market change
• Ensures that packages conform to Federal Express Canada features of service, that proper labelling is provided, and that all paperwork is neat, accurate and ensures customers have adequate supply of Federal Express shipping materials
• Operates computerized tracking and dispatch systems ensuring input of correct information
• Answers customer's questions on Federal Express Canada's features of service and keeps customers informed about the company and its services as well as Canada, US and International requirements.
• Demonstrates proficiency in features of service and equipment.
• Operates vehicle safely and efficiently, complying with all government regulations and company procedures.
• May perform aircraft and/or container loading/unloading and sorting and scanning of packages, as location and workload dictate.

Skills

Valid driver's license

Customer service

Interpersonal skills

Time management

Heavy lifting ability

Education

High school diploma

Job description

Federal Express Corporation in Canada is seeking a Courier to provide courteous and efficient pick-up and delivery on an assigned route, inspecting shipments for conformance to service standards and assisting customers.

You will operate a vehicle safely, load/unload as needed, and follow FedEx Canada procedures, maintaining a professional appearance and timely communication with clients.