Productivity Specialist

Morris Group, Inc.; Knoxville (TN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits and life insurance

Paid vacation and holidays

401(k) retirement plan

Tuition reimbursement

Employee events

Job summary

Morris Group, Inc. is seeking a Productivity Specialist to strengthen customer relationships and drive aftermarket sales across the Southeast region. You will become the knowledge center for machine accessories, tooling, and workholding while collaborating with engineering, contracts, and sales teams to optimize customers’ capital investments.

The role requires 5+ years in machine tool fields, strong presentation skills, and the ability to travel frequently within the territory. A valid U.S.

Qualifications

• Minimum 5 years of machine tool experience.
• Preference for candidates with experience reviewing and processing part prints, fixturing strategies, and tooling selection.
• Internally driven with a deep-seated desire to win in a competitive marketplace.
• Self-motivated and capable of operating with minimal direction.
• Strategic approach to all work and creativity for solving challenges.
• Ability to work in a fast-paced environment and balance multiple priorities.
• Ability to excel in a team environment as well as when working independently.
• Excellent verbal and written communication skills.
• Ability to optimally present products and solutions to customers in one-on-one and group settings.
• Prior experience working with various levels of employee and management.
• Advanced knowledge of Microsoft Office and related business programs.
• Prior experience in public speaking or presentation.
• Prior successful experience in project management.
• Position requires access to reliable transportation, a valid U.S. driver's license, and a clean driving record.
• A current U.S. passport (Preferred, but not required)
• Daily travel throughout the assigned territory with occasional long distance or overnight travel required

Responsibilities

• Develop strong customer relationships across multiple levels within their organizations: shop floor, programming, engineering, purchasing, and senior management.
• Act as a central knowledge base for machine accessories, work holding, and tooling products to recommend solutions direct to customers and for machine sales planning.
• Analyze customer equipment and processes to recommend solutions that improve the customer's return on their capital investment, while growing efficiency and profitability.
• Partner with capital equipment sales in assigned territory to ensure all customer needs are met from pre-sales to project completion.
• Encouraging a sales territory to generate revenue when not supporting capital machine projects.
• Develop and deliver outstanding customer product demonstrations.
• Attend industry events and supplier training seminars to stay current with new products, processes, and technologies.
• Lead projects by collaborating with Morris’ engineering, capital equipment sales, contracts, service, and management teams.
• Possess an in-depth knowledge of the machine tool industry and product lines represented by the company.
• Maintain a high degree of integrity and professionalism that safeguards the trust and confidence of customers and colleagues.
• Use a conscientious approach to identify and solving our customer's challenges.

Skills

Machine tool experience

Public speaking

Communication skills

Team collaboration

Travel willingness

MS Office

Presentation skills

Driver's license

Project management

Customer-facing

Tools

None

Job description

Join a USA Today Top Workplace!

Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufactures maintain a competitive advantage in the world economy by improving productivity.

Morris South is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is located in the southeast U.S. We serve manufacturers in Alabama, Arkansas, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Virginia. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity. We help you make better parts, less expensively.

Summary of Responsibility:

Within these companies, Productivity Specialists comprise the most comprehensive customer service, support, and aftermarket sales in the industry. We need your validated experience to bring innovative ideas to our customers. Morris is looking for the brightest machinists and programmers to offer the latest products, efficiency generating solutions, and a level of machine installation customer support that is unmatched by our competitors.

What You Will Contribute:

• Develop strong customer relationships across multiple levels within their organizations: shop floor, programming, engineering, purchasing, and senior management.
• Act as a central knowledge base for machine accessories, work holding, and tooling products to recommend solutions direct to customers and for machine sales planning.
• Analyze customer equipment and processes to recommend solutions that improve the customer's return on their capital investment, while growing efficiency and profitability.
• Partner with capital equipment sales in assigned territory to ensure all customer needs are met from pre-sales to project completion.
• Encouraging a sales territory to generate revenue when not supporting capital machine projects.
• Develop and deliver outstanding customer product demonstrations.
• Attend industry events and supplier training seminars to stay current with new products, processes, and technologies.
• Lead projects by collaborating with Morris’ engineering, capital equipment sales, contracts, service, and management teams.
• Possess an in-depth knowledge of the machine tool industry and product lines represented by the company.
• Maintain a high degree of integrity and professionalism that safeguards the trust and confidence of customers and colleagues.
• Use a conscientious approach to identify and solving our customer's challenges.

Other Functions:

Perform related duties as required:

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Qualifications & Competencies:

• Minimum 5 years of machine tool experience
• Preference for candidates with experience reviewing and processing part prints, fixturing strategies, and tooling selection
• Internally driven with a deep‑seated desire to win in a competitive marketplace
• Self‑motivated and capable of operating with minimal direction
• Candidate must bring a strategic approach to all work and creativity for solving challenges
• Ability to work in a fast-paced environment and balance multiple priorities
• Ability to excel in a team environment as well as when working independently
• Excellent verbal and written communication skills
• Ability to optimally present products and solutions to customers in one on one and group settings
• Prior experience working with various levels of employee and management
• Intermediate to sophisticated knowledge of Microsoft Office suite and other related business programs.
• Prior experience in public speaking or presentation.
• Prior successful experience in project management.
• Position requires access to reliable transportation, a valid U.S. driver's license, and a clean driving record.
• A current U.S. passport (Preferred, but not required)
• Daily travel throughout the assigned territory with occasional long distance or overnight travel required

What’s in it for You:

• Competitive starting salary
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
• 3+ Week's Vacation to Start
• 10 Company Paid Holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

Mental and physical requirements:

• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged period of times.
• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
• Ability to frequently use hands and arms.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to keep their composure with the public and co‑workers in everyday, stressful situations.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Morris South is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is located in the southeast U.S. We serve manufacturers in Alabama, Arkansas, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, Virginia and the Florida panhandle. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity. We help you make better parts, less expensively.

Morris Group, Inc., offers competitive salary, comprehensive benefits packages including a zero-premium option, and tuition reimbursement.

Morris Group, Inc., including all operating subsidiaries, is an EO Employer-M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.

Requisition # 1894 Knoxville, TN