Field Service Technician

Morris Midwest; New Jersey; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Health benefits including vision and 1

Paid holidays and vacation

401(k) with company match

Tuition reimbursement

Employee events and perks

Employee Assistance Program

Job summary

Morris Group, Inc. is seeking a Field Service Technician to travel to customer sites to install, troubleshoot, repair and maintain CNC machine tool equipment. You will reference manuals and vendor resources to resolve issues and document all activities for customers and the office.

Candidates should have extensive CNC repair experience, strong communication skills, and the ability to work across a regional territory with heavy travel. Competitive benefits are offered.

Qualifications

• Five years’ experience with CNC machine repair.
• Ability to read and interpret drawings and schematics.
• Proficiency with Microsoft Office and business programs.
• Excellent technical, communication, and presentation skills.
• Willingness to travel frequently within a regional territory.

Responsibilities

• Travel to customer sites to install, troubleshoot, repair and maintain machine tool equipment and controls.
• Research machine issues using manuals, documents and vendor resources.
• Complete and submit documentation on machine status, repairs and installations.
• Promote and perform preventative maintenance and provide after-sales support and training.
• Maintain in-depth knowledge of machine tool industry and product lines.

Skills

CNC machine repair

Reading drawings

Microsoft Office

Communication skills

Presentation skills

Job description

Join a USA Today Top Workplace!

Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

Morris Midwest provides CNC machine tools, tooling and accessories, and related engineering and installation and maintenance support services to manufacturers of precision machined parts to manufacturers.

What You Will Contribute:

• Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations

• Utilizing machine tool manuals, technical documents, internal and vendor resources to research machine issues

• Ensuring proper documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation

• Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training

• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company

Other Functions:

• Perform related duties as required

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Qualifications &Competencies:

• Five years’ experience with CNC machine repair

• Experience with Microsoft Office Suite and other business programs as required

• Ability to read and interpret drawings and schematics is required

• Excellent technical, communication, and presentation skills are necessary

• Must be able to meet the physical requirements of the job including flexible hours and frequent travel and driving throughout a regional territory

What’s in it for You:

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

• Competitive starting salary

• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance

• 3+ Weeks’ Vacation to Start

• 10 Company Paid Holidays

• 401(k) retirement plan with company contribution

• Tuition reimbursement

• Employee appreciation events and perks

• Employee Assistance Program

Mental and Physical Requirements:

• Must be highly mobile, able to access all areas of the premises.

• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.

• Ability to sit for prolonged period of times.

• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.

• Ability to frequently use hands and arms.

• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

• Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.

Certain positions are designated as safety-sensitive due to the nature of the work performed. Employees in these roles may also be expected to:

• Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.

• Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.

• Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.

• Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Job Requisition #: 1858C, Hudson WI