Production Technician Supervisor: Lead & Optimize

GXO Logistics, Inc; United States; Presencial; USD 50.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k)

Life insurance

Disability insurance

Descripción de la vacante

GXO Logistics, Inc in the United States is seeking a Production Technician Supervisor to supervise staff, analyze data, and work with customers to resolve issues. The role reports to the department and supports service delivery in a 1st shift, Monday-Friday 8:00am-5:00pm.

You’ll coordinate with inventory, transportation, and warehouses, maintain ISO docs, and train team members to standards. Travel up to 75% is required; strong communication and problem-solving are essential.

Formación

• 2 years of relevant work experience.
• Experience with Microsoft Office and Windows applications.
• Ability to create complex formulas in Excel.

Responsabilidades

• Act as first line of communication with customers and sites; advise on service failures and coordinate resolutions.
• Audit daily order processes; ensure orders reach every site.
• Monitor and report all errors for performance tracking.
• Collaborate with Inventory Control, Transportation and warehouses on resolutions.
• Oversee service provider performance and drive improvements.
• Communicate order changes with warehouses and schedule shipments.
• Maintain ISO compliance docs and train staff to required standards.

Conocimientos

Microsoft Office

Excel

Customer service

Analytical thinking

Educación

Associate degree in Transportation or Business

Herramientas

Microsoft Office Suite

Excel

Descripción del empleo

GXO Logistics, Inc in the United States is seeking a Production Technician Supervisor to supervise staff, analyze data, and work with customers to resolve issues. The role reports to the department and supports service delivery in a 1st shift, Monday-Friday 8:00am-5:00pm.

You’ll coordinate with inventory, transportation, and warehouses, maintain ISO docs, and train team members to standards. Travel up to 75% is required; strong communication and problem-solving are essential.