Production Technician- PT

Ultipro; New Orleans (LA); On-site; USD 38,000 - 54,000; Full time

Job summary

Ultipro in New Orleans, LA, is seeking an Audio/Video Technician to complete scheduled production services accurately and on time, ensuring client satisfaction and operational efficiency.

Responsibilities include updating orders and forms, delivering, installing, operating, and retrieving equipment, coordinating with outside vendors, assisting clients and staff with equipment operation, and supporting virtual or hybrid meetings.

Qualifications

• Willing to work at heights and use lifts.
• Ability to complete job duties with minimal supervision.

Responsibilities

• Complete all scheduled production services accurately and on time.
• Update, maintain, and complete orders, records and forms.
• Deliver, install, operate, and retrieve all audio, video, lighting, rigging and other production equipment.
• Coordinate and interface outside vendor equipment.
• Assist clients and in-house personnel in operating equipment.
• Assist clients and staff in conducting virtual or hybrid meetings.
• Interact with clients and staff regarding technical requirements.
• Troubleshoot, diagnose and repair complex AV and lighting systems.
• Monitor and secure production equipment for efficient events.
• Ensure equipment is returned undamaged and properly accounted for.

Skills

Work at heights

Minimal supervision

Client interaction

Troubleshooting

Job description

Description

MAJOR ACCOUNTABILITIES include the following. Other duties may be assigned.

Complete all scheduled production services in an accurate and timely manner to ensure client satisfaction and operational efficiency.

• Update, maintain, and complete all required orders, records and forms in a timely manner.
• Deliver, install, operate, and retrieve all audio, video, lighting, rigging and other production equipment.
• Assist in the coordination and interfacing of outside vendor equipment.
• Assist clients and in-house personnel in the operation of equipment.
• Assist clients and in-house personnel in conducting virtual or hybrid meetings.

Professionally interface with clients and in-house personnel regarding technical requirements.

• Act as a supportive liaison to other departments, vendors and clients.

Troubleshoot, analyze, diagnose and repair complex audio, A/V and lighting systems in order to minimize down time and improve responsiveness.

Monitor, secure and issue production equipment to MCCNO personnel and clients to allow for efficient work processes and successful events.

• Account for and ensure that equipment is returned undamaged to help maintain costs and aid in the comprehensive equipment management of the department.
• Perform routine walk- throughs of meeting rooms and conference areas to ensure the proper security of equipment.

Assist in the training and development of part-time personnel to accurately and efficiently perform departmental job duties building a share knowledge base.

Other Skills and Abilities

• Individual must be willing to work at heights and use lifts.
• Ability to complete job duties with minimal supervision.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.