Production Technician: Assembly & Troubleshooting

Insight Global; Boston (MA); On-site; USD 28,000 - 36,000; Full time

Job summary

Insight Global in Boston, MA is seeking Production Technicians to support growth in one of their Boston based facilities in the retail & technology industry.

You will perform troubleshooting activities for manufacturing products, conduct hardware inspections, assemble first article builds, and provide feedback to engineering on tooling and test setups. You will help maintain SOPs and collaborate on continuous improvement initiatives.

Qualifications

• 1+ years experience in a manufacturing, mechanical, electrical or assembly based role.
• Basic knowledge of power tools.
• Ability to stand 7+ hours/shift.
• Ability to lift 50 pounds.
• Read and follow English language instructions.
• Ability to use handheld scanner.
• Strong communication & team building skills.

Responsibilities

• Perform troubleshooting activities for manufacturing products, using data and observations to assist in debug and root cause analysis.
• Conduct hardware inspections, identifying discrepancies and documenting findings to ensure compliance with quality standards.
• Assemble first article builds, test fixtures, racks, and associated wiring, ensuring accuracy and traceability.
• Provide feedback to mechanical, electrical, and manufacturing engineering teams on tooling, consumables, debugging processes, and test setups.
• Maintain and update team SOPs, documenting process improvements and changes.
• Perform tasks across multiple defined process paths, escalating issues when deviations from standard processes occur.
• Meet productivity, quality, and safety standards while identifying opportunities for process optimization.
• Lead or support small-scale process improvement initiatives such as 6S or defect reduction projects.
• Participate in training programs for peers and assist in developing new hires within your process area.
• Maintain security and proper usage of company assets, equipment, and tools used in daily operations.
• Collaborate with cross-functional teams to improve manufacturing methods and support continuous improvement initiatives

Skills

Communication

Teamwork

Attention to detail

Problem solving

Safety awareness

Tools

Handheld scanner

ERP systems

Power tools

Job description

Insight Global in Boston, MA is seeking Production Technicians to support growth in one of their Boston based facilities in the retail & technology industry.

You will perform troubleshooting activities for manufacturing products, conduct hardware inspections, assemble first article builds, and provide feedback to engineering on tooling and test setups. You will help maintain SOPs and collaborate on continuous improvement initiatives.