Production Technician 3

RR Donnelley & Sons; Milwaukee (WI); On-site; USD 54,443,000 - 63,039,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Life insurance

Job summary

RR Donnelley & Sons is seeking a Production Technician Lead to operate machines and guide a crew in a light industrial environment. The role emphasizes safety, quality, and meeting production goals, with responsibilities for training crew members and maintaining documentation.

Candidates should have 3–5 years of related experience, basic computer skills, and the ability to lead one machine crew. The position may require overtime and offers comprehensive benefits and growth opportunities.

Qualifications

• High school diploma or GED required or preferred.
• Must have basic computer experience and ability to learn production-related software.
• Ability to multi-task and lead a one-machine crew while maintaining quality and safety.

Responsibilities

• Monitor machine and crew performance to meet production goals and communicate issues to supervisor or lead.
• Train and develop crew members; delegate duties and ensure coverage.
• Monitor quality and waste; adjust processes to reduce spoilage and maintain accuracy.
• Maintain safety, record-keeping, and communication across shifts; participate in team meetings.

Skills

Multi-tasking

Line lead

Fast-paced

Attention to detail

Communication

Troubleshooting

Production reports

Basic computer

Pallet jack

Manufacturing operations

English communication

Education

High School Diploma or GED

Tools

Pallet jack

Machine software

Job description

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

JOB SUMMARY

Responsible for machine operation and crew in a light industrial setting. Must manage machine team to ensure proper and safe operation of assigned equipment. Responsible for quality, output, and meeting production goals. Additionally, fulfills the job duties of a Production Technician 1 and 2 as required.

KEY DUTIES/RESPONSIBILITIES

Production: Monitors performance of machine and personnel. Ensures that goals are being met and issues are communicated to Supervisor and/or Production Technician 3 Lead. Completes all work assignments during production. Checking in material, Pocket set-ups, move material offline that is no longer needed, and other assignments as necessary. Applies advanced troubleshooting skills and performs basic maintenance on assigned machines that improve quality and performance. Assists crew members when needed. 40%

Crew Leadership/Training: Organizes crew activities and delegates assignments. Performs assigned duties. Trains and develops all crew members. 30%

Quality and Waste: Monitors product quality for correctness and report when errors occur. Monitors print and bundle quality. Make adjustments as necessary to correct quality issues. Monitors product waste and take steps to reduce or eliminate spoilage and doubles. 15%

Communication/Record Keeping: Maintains accurate record keeping IE: safety audits, packages per hour, labor hours per thousand and other logs or forms. Communicates personnel issues to the Supervisor or Production Technician 3 Lead. Informs other Operators/Supervisors of pertinent information and communicates to other shifts as necessary. Other duties as assigned. 15%.

EDUCATION

High School Diploma or GED (Preferred)

EXPERIENCE

• 3-5 Years related experience
• Basic computer experience

KNOWLEDGE/SKILLS/ABILITIES

• Ability to multi-task.
• Demonstrates ability to line lead or crew lead for one (1) machine.
• Ability to work in a fast-paced environment (varying upon equipment).
• Attention to detail.
• Effective communicator (share equipment knowledge, quality, and safety concerns).
• Ability to troubleshoot machine problems.
• Mathematical skills and advanced skills in production reports.
• Basic computer skills, technical skills may vary based on the equipment.
• Ability and knowledge to operate a pallet jack.
• Strong knowledge and understanding of machine and manufacturing operations.
• Ability to speak and communicate effectively utilizing the English language (preferred)

EQUIPMENT/SOFTWARE UTILIZED

• Pallet jack
• Machine specific software

COMMUNICATION AND CONTACTS

• Lead, coach and maintain open communication with other production team members.
• Participate in the Team Business Meetings.

DECISION MAKING

• Work prioritization to meet production commitments and goals.
• Machine staffing assignments.
• Machine processing speed.

OTHER

• Ability to work overtime, beyond regular schedule, to complete work assignments as required

PHYSICAL DEMANDS / WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may carry up to 15 lbs., may push and pull up to 40 lbs., twist, stand, walk, reach, and grip/grasp throughout the shift. Employees are also required to frequently lift up to 15 lbs., and squat and kneel. Lastly, employees are required to have the ability to work in a fast-paced environment.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, airborne dust, paper particles, and industrial lift trucks. All work environments that exceed OSHA's standard on noise levels require associates to wear the hearing protection that is provided.

Disclaimer: Weight requirements may vary by location. Please contact HR Business Partner for further details

Additional Information

The rate of pay for this role at the noted RRD location is $19.00 - $22.00 /hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include, overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.