Production Support Specialist II

Caterpillar Inc.; Sanford (NC); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) savings

Paid time off

HSA

FSAs

Incentive bonus

Tuition reimbursement

Job summary

Caterpillar Inc. is seeking a Product Support 2 ID in Sanford, NC. The role involves making repairs, servicing machines, and rotating across assembly lines. The position requires at least one year of manufacturing or assembly experience and familiarity with SSL or CTL machines.

Starting pay for the 3rd shift is $24.00/hour plus an 8% shift premium, with a posted pay range of $24.00–$30.30 per hour. This full-time role includes Day ONE benefits and extensive company perks.

Qualifications

• Good communication skills; both oral and written.
• Basic understanding of mechanical systems.
• One year of manufacturing/assembly experience.
• Initiative and maturity to work independently.
• Experience assembling or repairing SSL or CTL machines.
• Licensed to operate Sanford CTL/SSL machines.

Responsibilities

• Make small repairs and service machines. Typical expectations are to check ATRS for defects and repair per routings or per rework process provided
• Wash machines out after fluid leak or spill before sending to next stage
• Rotate within quick repair for each assembly line, quick repair for PDI and reprocessing for east and west lines

Skills

Communication skills

Mechanical understanding

Independent work

SSL/CTL machines experience

Tools

Sanford CTL/SSL machines

Job description

Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Career Area

Operations

Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Description

Are you ready to build what matters? Build More Than Machines.

Build a Career

Caterpillar is looking for candidates that want to build a career. You have a lot to offer, so we offer a commitment in return to you as a professional – and as a person. We offer competitive wages, quarterly bonus, comprehensive benefits that begins on Day ONE and paid training.

What This Looks Like (starts After 90 Days)

• 3rd Shift Starting Pay: $24.00/hour + 8% Shift Premium

We don’t lead our industry - our people do.

Watch our video to see our team build top-of-the-line compact track loaders.

As a Product Support 2 ID at Caterpillar, you will

• Make small repairs and service machines. Typical expectations are to check ATRS for defects and repair per routings or per rework process provided
• Wash machines out after fluid leak or spill before sending to next stage
• Rotate within quick repair for each assembly line, quick repair for PDI and reprocessing for east and west lines

Basic Requirements

• One year of manufacturing/assembly experience
• Mechanical experience
• Minimal experience reading blueprints

Desired Qualifications

• Candidate must take safety very seriously and respect the power of the machine. He/she must be willing to be instructed and/or corrected to address potential safety concerns while maintaining a positive attitude.
• Licensed to operate Sanford CTL/SSL machines
• Good communication skills; both oral and written
• Initiative and maturity to work independently
• Basic understanding of mechanical systems
• Experience assembly or repairing SSL or CTL machines

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Here you earn more than just an hourly wage. We offer a total rewards package that provides Day ONE benefits (medical, dental, vision, RX, and 401K) along with the potential of a quarterly bonus. Additional benefits include paid holidays and paid time off.

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O.

Summary Pay Range

$24.00 - $30.30

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement
• These benefits also apply to part-time employees

Posting Dates

October 7, 2026 - October 10, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.