Production Support Manager

Ex-MilitaryCareers.com USA; Morris, Morristown (MN, NJ); Remote; USD 80,000 - 110,000; Full time

Job summary

An innovative global healthcare company is seeking a Production Support Manager to ensure timely delivery of products through strategic site management. This role involves collaborating with external partners, overseeing quality governance, and implementing life cycle management projects. With a focus on operational excellence, you will leverage your expertise in data management and risk management to enhance product delivery and compliance. Join a supportive team that values your contributions and offers opportunities for career advancement in a dynamic environment committed to improving lives through science.

Benefits

Comprehensive Health Benefits

Wellness Programs

Parental Leave

Career Advancement Opportunities

Qualifications

• 8+ years of operational experience in the biotech/pharmaceutical industry.
• Strong quality mindset and knowledge of supply chain logistics.

Responsibilities

• Ensure on-time delivery of products for external suppliers.
• Build collaborative relationships with external partners.

Skills

Data Management

Project Management

Analytical Skills

Lean/Six Sigma Methodology

Risk Management

Communication Skills

Collaboration Skills

Education

Bachelor's Degree in Scientific Field

Master's Degree in Scientific Field

Job description

Job Title:

Production Support Manager

Location

Remote, St. Louis, Missouri

About the Job

We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply teams. With your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families.

Reporting to the External Manufacturing and Supply Large Molecule Site Operations Lead, you will ensure on-time and in-full delivery by being present at the CMO.

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a place where you can flourish and grow your career, with countless opportunities to explore, connect, and push your limits. Ready to get started?

Main Responsibilities:

The Site Operations Leader will work:

• In partnership with the External Manufacturing Site team and Specialty Care Functional Leadership.
• Ensure on-time & full delivery of products for CMOs/External Suppliers (located in St. Louis, MO) through site management and presence during key manufacturing activities.
• Understand the products from an operational & financial perspective, provide routine technical support, and communicate timely information to stakeholders.
• Build collaborative relationships with external partners to ensure delivery, maintaining frequent presence at the CMO site.
• Serve as the first escalation point for issues encountered with CMO activities & production.
• Participate actively in CMO-driven Joint Steering Committee (JSC) meetings.
• Escalate issues to appropriate forums as needed.
• Understand contract guidelines and their impact on product/departmental P&L, especially regarding production variations.
• Implement Life Cycle management projects.
• Adhere to the Risk Management Program, involving multidisciplinary teams to identify, evaluate, and mitigate risks impacting quality and compliance.
• Participate in quality governance forums, including Quality Management Reviews and Periodic Business Reviews.
• Review and provide technical input on critical deviations.
• Ensure timely completion of Quality System records and review/approve all Category 3 Change Requests.
• Interface with external regulatory authorities as required.
• Work with EST, EMPT leads, and Functional heads to standardize processes for managing CMOs and related activities.

About You

Experience:

• Bachelor's degree with scientific background or equivalent, with 8+ years of experience.
• Master's degree with scientific background or equivalent, with 5+ years of experience.
• Operational experience, strong quality mindset, knowledge of supply chain logistics, support for quality investigations, Lean/Six Sigma methodology, and experience with operational excellence initiatives.
• Strong communication and collaboration skills, with good understanding of industrial business processes and exposure to cross-site/global networks preferred.

Skills:

• Technical skills: understanding of data management, digital products, product & industrial strategy, performance management, project management, biotech/pharmaceutical technologies, risk management, and analytical skills.
• Leadership skills: strategic thinking, results orientation, autonomy, relationship management, influence, trust-building, ambition, humility, and patient focus.

Languages: Fluent English

Must be able to be located in close proximity to the CMO in St. Louis, MO.

Why Choose Us?

• Bring the miracles of science to life with a supportive, future-focused team.
• Opportunities to grow your talent and advance your career, locally or internationally.
• Competitive rewards package recognizing your contributions.
• Comprehensive health and wellbeing benefits, including high-quality healthcare, wellness programs, and at least 14 weeks of gender-neutral parental leave.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a diverse workforce. All qualified applicants will receive consideration without regard to various protected characteristics.

Compensation will be based on experience. Employees may participate in benefit programs, with additional details available.