Production Support Engineer: Yield, RCAs & On-Site

Medial Group; Juncos (PR); On-site; USD 52,000 - 68,000; Full time

Job summary

Medial Group in Juncos, PR is seeking a Production Support Engineer for manufacturing operations. You will test methods, improve yield, and support device specifications while working on-site and collaborating across cross-functional teams.

The role requires a Bachelor's in Engineering and 0–2 years of engineering experience, plus strong analytical and communication skills. Weekend/night shifts may be required to meet production needs.

Qualifications

• Bachelor’s Degree in Engineering is required.
• 0–2 years of engineering experience, including internships, co-op programs, or capstone project experience.
• Strong analytical, problem-solving, and troubleshooting skills.
• Ability to work effectively under close supervision while managing assigned tasks.
• Strong verbal and written communication skills for collaboration with internal teams.
• Demonstrated initiative, adaptability, and willingness to learn in a fast-paced manufacturing environment.
• Willing to work 100% on-Site in Juncos, PR and work weekend and/or night shifts, as required by production needs.

Responsibilities

• Provide production support engineering for manufacturing operations, including testing methods, procedures, and yield improvement activities.
• Support device specifications, investigate yield issues, and participate in minor redesigns of devices and tooling.
• Analyze customer returns and manufacturing non-conformances to support root cause investigations and corrective actions.
• Support supplier-related engineering changes and assist in the evaluation of externally purchased components.
• Assume responsibility for devices and/or components after transfer into high-volume production.
• Collaborate with cross-functional teams to optimize manufacturing processes while considering quality, cost, and efficiency constraints.
• Assist internal stakeholders or customers with device usage questions or testing activities, as needed.
• Support documentation, data analysis, and reporting activities related to manufacturing performance.
• Comply with all company policies, procedures, and regulatory requirements.
• Perform other duties as assigned.

Skills

Analytical skills

Problem solving

Troubleshooting

Education

Bachelor's Degree in Engineering

Job description

Medial Group in Juncos, PR is seeking a Production Support Engineer for manufacturing operations. You will test methods, improve yield, and support device specifications while working on-site and collaborating across cross-functional teams.

The role requires a Bachelor's in Engineering and 0–2 years of engineering experience, plus strong analytical and communication skills. Weekend/night shifts may be required to meet production needs.