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Production Support Engineer

Nomura

New York (NY)

Hybrid

USD 120,000 - 145,000

Full time

30+ days ago

Job summary

Nomura seeks a Production Services Support professional in New York. The role involves application support for Equity Derivatives and requires strong technical, analytical skills, and a Bachelor's degree. This full-time position is hybrid, requiring on-site work 3 days a week, ensuring active collaboration with front office teams.

Benefits

Medical insurance
Vision insurance
401(k)
Child care support
Paid maternity leave
Paid paternity leave
Disability insurance

Qualifications

  • 5+ years experience in trade floor or related support.
  • Experience in supporting Equity Derivatives.
  • Strong technical and analytical skills required.

Responsibilities

  • Provide application support for Front Office Equity Derivatives platforms.
  • Troubleshoot Trading and Risk applications in real-time.
  • Automate tasks to reduce toil.

Skills

Technical skills
Analytical skills
Problem solving
Communication

Education

Bachelor's in Computer Science

Tools

ServiceNow
UNIX
Windows
Autosys

Job description

This range is provided by Nomura. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$120,000.00/yr - $145,000.00/yr

Title: Production Services Support

Location: Hybrid in New York City (3 Days a week in office). FULLY REMOTE IS NOT AN OPTION

Permanent/Full Time Only

The pay range for this position at commencement of employment is expected to be between $120,000 and $145,000 year*

Company Overview

Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Department Overview

The Equity Derivatives Production Services team is responsible for providing all levels of support for Equity Derivatives business, including Sales, Trading, Risk Management and Middle Office. The team is responsible for support of a complex suite of real-time front-office applications utilized by Equities business. The team owns and maintains a list of in-house applications which provide position keeping, trade capture, real-time risk management, P&L attribution and scenario stress calculation. The team is located on the trading floor, with direct access to Front Office which enables the team to gather real-time user feedback and requirements. Additionally, the team works with developers in New York, London, Hong Kong, Mumbai and Tokyo to enhance and build out the platform.

Role Requirements

  • Provide all levels of application support for Front Office Equity Derivatives platforms
  • Troubleshoot and diagnose Trading and Risk applications in real-time
  • Collaborate with development teams on requirement gathering and systems development
  • Support End-Of-Day processes for a complex Risk system, while collaborating with Production Support teams in other regions
  • Take ownership of problems and follow-up to completion, while maintaining a high standard of communication with the stakeholders
  • Utilize ServiceNow to record and track incidents, conduct releases, and perform Problem Management
  • Track issues and prioritize workload
  • Manage releases and deployment and perform DR/BCP management
  • Manage user queries and service requests, often requiring an in-depth analysis of the technical and/or business logic of our systems
  • Automate tasks to reduce toil

Required Qualifications

  • 5+ years experience in trade floor or related support experience with Front Office trading systems
  • Experience in supporting Equity Derivatives (and associated life cycle). An experience supporting other Derivatives products could be considered
  • Bachelors in Computer Science, Information Systems or Engineering is preferred
  • A good understanding of risk management systems
  • Strong technical and analytical skills (SQL knowledge and some scripting experience)
  • Proficient user knowledge of UNIX and Windows
  • Good problem solving skills while working under pressure
  • Excellent communication skills, ability to multi-task, and work towards tight deadlines
  • Ability to work in a fast paced trading environment

Desired Qualifications

  • Knowledge of Derivatives product pricing and risk analysis
  • Hands-on experiences with Autosys or other scheduling platforms
  • Knowledge of Incident, Problem and Change management process
  • Middleware knowledge, such as TIBCO RV, is a plus

Successful candidates will be engaged under a contract for services with a third party.

Successful Candidates will not be employed by nor have any employment relationship with Nomura.

Seniority level
  • Seniority level
    Associate
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Information Technology and Engineering
  • Industries
    Financial Services, Investment Banking, and Capital Markets

Referrals increase your chances of interviewing at Nomura by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Child care support

Paid maternity leave

Paid paternity leave

Disability insurance

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