Production Support Engineer

Tata Consultancy Services; Indianapolis (IN); On-site; USD 80,000 - 100,000; Full time

Job summary

Tata Consultancy Services in Indianapolis, IN is seeking a Senior Engineer to provide hands-on production support and process expertise for aerospace‑quality manufacturing. You will interpret GD&T, assist with readiness and validation, and drive corrective actions with cross‑functional teams.

The role emphasizes problem solving, Lean improvements, and data‑driven decisions to sustain quality and output in a highly regulated production environment.

Qualifications

• Interpret engineering drawings, GD&T, and specs for compliance.
• Support production readiness and validation activities.
• Investigate disruptions with structured problem-solving methods.
• AS9100 quality system awareness and compliance.

Responsibilities

• Provide hands-on engineering support to production teams, resolving day‑to‑day manufacturing issues.
• Interpret drawings, GD&T requirements, technical specs and manufacturing documentation to support production and inspection activities.
• Support production readiness, process validation and introduction of new or modified products into manufacturing.
• Create, review and maintain manufacturing documentation including work instructions and control plans.
• Investigate disruptions, non-conformances and deviations with containment and root-cause analysis.
• Drive continuous improvement using Lean methods and production data to reduce defects and variation.
• Collaborate with production, quality, maintenance, design, procurement and supplier teams.
• Support process audits, quality reviews and AS9100 compliance activities.
• Monitor KPIs, identify adverse trends and implement corrective actions to improve yield and delivery.

Skills

GD&T interpretation

Root cause analysis

Process validation

Lean manufacturing

Shop-floor support

Cross-functional collaboration

Issue investigation

Problem solving

Data-driven decision making

Education

Bachelor of Computer Science

Tools

MES

Teamcenter

Minitab

Excel

Job description

Profile Must Have Technical/Functional Skills/Knowledge/Experience

• Ability to interpret engineering drawings, geometric dimensioning and tolerancing (GD&T), technical specifications and manufacturing requirements.


• Experience supporting manufacturing process validation, production readiness, FAIR, process capability studies, SPC, MSA and Gauge R&R activities.


• Demonstrated ability to investigate production issues using structured problem‑solving methods such as Root Cause Analysis, 8D and 5-Why, and to implement effective corrective actions.


• Practical experience supporting precision manufacturing, machining, assembly or inspection operations in a production environment.


• Working knowledge of aerospace quality requirements, including AS9100, non‑conformance control, process compliance and quality management systems.


• Hands‑on experience providing shop‑floor engineering support, responding to production disruptions and working with operators to restore stable output.


• Experience using manufacturing systems and data tools such as MES, Teamcenter, Minitab and Microsoft Excel to analyse issues and monitor production performance.


• Strong analytical, communication and prioritisation skills, with the ability to coordinate effectively across production, quality, maintenance, design and supply chain teams.

Nice-to-Have Skills

• Previous experience supporting aerospace, defense or other safety‑critical and highly regulated manufacturing operations.


• Practical knowledge of Lean Manufacturing, Six Sigma and continuous improvement tools applied to production problem‑solving.


• Experience supporting process audits, product audits, quality reviews and manufacturing compliance assessments.


• Lean Six Sigma Green Belt, or an equivalent qualification in continuous improvement or structured problem‑solving.

Roles & Responsibilities

The Role

A Production Support Engineer provides hands‑on technical support to manufacturing operations, resolving day‑to‑day production issues to maintain safe, efficient and consistent output. The role focuses on investigating process disruptions, implementing corrective actions, improving process stability and working with cross‑functional teams to sustain quality, delivery and operational performance.

• Provide hands‑on engineering support to production teams, resolving day‑to‑day manufacturing issues to maintain safe, efficient and consistent output.


• Interpret engineering drawings, GD&T requirements, technical specifications and manufacturing documentation to support production and inspection activities.


• Support production readiness, process validation and the introduction of new or modified products and processes into manufacturing.


• Create, review and maintain manufacturing documentation, including work instructions, process plans, control plans and inspection requirements.


• Investigate production disruptions, non‑conformances and process deviations, implementing containment, root‑cause analysis and effective corrective actions.


• Drive continuous improvement initiatives using Lean methods and production data to reduce recurring issues, defects, waste and process variation.


• Work closely with production, quality, maintenance, design, procurement and supplier teams to resolve technical issues and sustain operational performance.


• Support process audits, quality reviews and compliance activities in line with AS9100, customer and regulatory requirements.


• Monitor production and quality KPIs, identify adverse trends and implement actions to improve yield, process capability, delivery and operational efficiency.

Managerial Skills

• Leadership & People Management


• Communication & Stakeholder Management


• Decision Making & Problem Solving.

Salary Range

$80,000 - $100,000 per year

TCS Employee Benefit and Summary:

• Discretionary Annual Incentive.


• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.


• Family Support: Maternal & Parental Leaves.


• Insurance Options: Auto & Home Insurance, Identity Theft Protection.


• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.


• Time Off: Vacation, Time Off, Sick Leave & Holidays.


• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Location

Indianapolis, IN

Function

TECHNOLOGY

Role

Senior Engineer

ID

438512

Skills

Manufacturing Process Automation

Desired Candidate Profile

Qualifications

BACHELOR OF COMPUTER SCIENCE