Production Support Engineer

Entangled Future; Bothell (WA); Hybrid; USD 90,000 - 125,000; Full time

Job summary

IonQ in Bothell, WA is seeking a Production Support Engineer to join our Manufacturing and Production Team. You will be on the floor daily, supporting technicians as they assemble, integrate, and test highly complex quantum hardware, serving as a first line of defense for blockers and process issues.

The ideal candidate has a Mechanical Engineering background, 2+ years in hardware production, and strong skills in GD&T, CAD, and cleanroom work.

Qualifications

• Bachelor’s degree in Mechanical Engineering or related technical discipline.
• 2+ years in hands-on production, manufacturing, or hardware development.
• Ability to troubleshoot hardware issues on the fly in a high-tech manufacturing environment.
• Ability to read complex drawings, CAD models, schematics, and GD&T.
• Strong interpersonal skills to work with technicians and engineers.
• Experience with high-precision assemblies, optomechanics, optics or UHV systems.
• History of independently resolving hardware failures with minimal supervision.
• Experience in cleanroom environments (Class 100–10,000).

Responsibilities

• Support production floor as a critical engineering anchor on a cross-functional team.
• Assist technicians in building, integrating, and testing complex quantum hardware.
• Identify and address blockers, deviations, or process inefficiencies on the line.

Skills

Troubleshooting hardware

GD&T reading

Interpersonal skills

High-precision assemblies

Optomechanical builds

Fiber optics

UHV systems

Independent problem solving

Cleanroom experience

Education

Bachelor’s degree in Mechanical Engineering or related technical discipline

Tools

CAD

PLM software

ERP/MRP Systems

Job description

Production Support Engineer at IonQ, Bothell, Washington, United States. A mid-level full time position in the Compute - Operations team, listed under hardware engineering.

About IonQ: IonQ, Inc . [NYSE: IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance . Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before. Location: This role will work onsite at our office located in Bothell, WA. Travel: Up to 10%, domestic or international Job ID: 1773 The Role: We are looking for a Production Support Engineer to join our Manufacturing and Production Team. As the Production Support Engineer, you’ll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world’s best quantum computers to solve the world’s most complex problems. In this role, you will serve as a critical engineering anchor for our production floor. In this role, you will not typically be behind a desk; instead, you will be on the floor daily, supporting our production technicians as they build, integrate, and test highly complex quantum computing hardware. You will be the first line of defense for any technical blockers, deviations, or process inefficiencies, ensuring our bu

Requirements

• Bachelor’s degree in Mechanical Engineering or a related technical discipline.
• 2+ years of experience in a hands-on production, manufacturing, or hardware development environment.
• Proven ability to troubleshoot hardware issues on the fly in a high-tech manufacturing setting.
• Experience reading and interpreting complex engineering drawings, CAD models, schematics, and geometric dimensioning and tolerancing (GD&T).
• Exceptional interpersonal skills with the ability to build trust with technicians on the floor and communicate effective with manufacturing and design engineers.
• Experience with high-precision assemblies, optomechanical builds, fiber optics, or ultra-high vacuum (UHV) systems.
• A history of independently resolving hardware failures with minimal supervision.
• Experience with cleanroom environments (Class 100 to 10,000).

Nice to Have

• Experience with high-precision assemblies, optomechanical builds, fiber optics, or ultra-high vacuum (UHV) systems.
• A history of independently resolving hardware failures with minimal supervision.
• Experience with cleanroom environments (Class 100 to 10,000).
• Familiarity with CAD, PLM software and ERP/MRP Systems.