Production Supervisor (Shift)

EGGER Retail Products GmbH; Lexington (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

EGGER North America is seeking a Shift Production Supervisor to lead a high-volume production line on a 12-hour rotating schedule. You will drive safety, quality, productivity, and cost objectives while cultivating a culture of teamwork and continuous improvement.

You will manage hourly employees, ensure SOP adherence, monitor schedules, and participate in performance reviews and wage processes. The role emphasizes hands-on leadership, training, and effective communication across shifts.

Qualifications

• Strong leadership presence with ability to motivate and coach employees.
• Experience with manufacturing processes, quality systems, and lean tools.
• OSHA safety standards knowledge and EHS compliance.

Responsibilities

• Supervise and coordinate daily production activities to meet safety, quality, and output goals.
• Monitor production schedules and resources for efficient workflow.
• Enforce SOPs and best practices; resolve issues in real time.
• Lead shift start-up/shutdown and ensure safe transitions.
• Maintain EGGER standards on the production floor (Safety, Housekeeping).
• Conduct daily safety observations and toolbox talks; report incidents.
• Coach hourly employees and participate in performance reviews and wage discussions.
• Oversee attendance/timekeeping in SAP TMW; support recruitment and onboarding.

Skills

Leadership

Coaching

Communication

Continuous improvement

Lean

OSHA standards

Education

Associate or Bachelor’s degree in manufacturing/engineering/business

Tools

SAP TMW

UKG/Kronos

Microsoft Office

Job description

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Ready to lead from the front? Join EGGER as a Shift Production Supervisor and take an active role in driving safe, efficient, high-quality production while developing and motivating the team behind it. This is an opportunity for a hands-on manufacturing leader who thrives in a fast-paced environment and is passionate about accountability, teamwork, and continuous improvement.

The Shift Production Supervisor is responsible for leading all production activities for an assigned shift in a high-volume manufacturing operation. This position ensures that safety, quality, productivity, and cost objectives are met or exceeded while fostering a culture of accountability, teamwork, and continuous improvement. The supervisor provides direct leadership to hourly production employees, maintains control of daily operations, and ensures compliance with company policies and all applicable regulations.

RESPONSIBILITIES

JOB FUNCTIONS:Job functions include but are not limited to the following.

Production & Operations Management

• Supervise and coordinate daily production activities to meet established safety, quality, and output goals.
• Monitor production schedules and resource allocation to ensure efficient workflow and minimal downtime.
• Ensure adherence to standard operating procedures (SOPs), work instructions, and manufacturing best practices.
• Identify and resolve production and process issues in real time, escalating where necessary.
• Oversee shift start-up and shutdown activities to ensure smooth transitions between shifts.
• Ensure manufacturing floor is maintained to EGGER standards at all times (Safety, Housekeeping)
• Lead by example in promoting and enforcing all company safety policies and procedures.
• Conduct daily safety observations and toolbox talks; ensure all incidents and near-misses are reported and investigated.
• Collaborate with EHS personnel to maintain a clean, safe, and compliant work environment.
• Actively engage in hazard identification and mitigation on the production floor.
• Supervise, coach, and develop hourly production employees to drive performance, engagement, and accountability.
• Conduct regular performance discussions and participate in annual performance appraisal and wage review processes.
• Administer attendance and timekeeping approval within the designated system (SAP TMW), ensuring accuracy of hours worked and proper application of pay rules.
• Support recruitment by participating in interviews, onboarding, and training of new employees.
• Manage attendance, performance, and behavioral issues through appropriate corrective action processes in partnership with HR.

Quality & Continuous Improvement

• Ensure consistent adherence to quality standards and specifications throughout the production process.
• Partner with Quality and Maintenance teams to identify and correct process deviations or equipment issues.
• Promote lean manufacturing principles and employee involvement in problem-solving initiatives.
• Track and report key performance indicators (KPIs) including safety, quality, productivity, scrap, and absenteeism.

Communication & Reporting

• Maintain accurate shift documentation including production reports, downtime logs, and employee records.
• Conduct daily shift meetings to communicate priorities, performance updates, and safety alerts.
• Provide written and verbal shift handoffs to ensure seamless communication between shifts and departments.
• Generate or contribute to reports on production metrics, safety performance, and workforce management as required.

General

• Embody EGGER Core Principles in all aspects of work activity.
• Other duties and projects as assigned.

SCHEDULE DEMANDS

• Continuous Operations: This position operates on a 12-hour rotating shift schedule following a 2-2-3 pattern, which provides scheduled weekdays off each week and every other three-day weekend off. Shifts alternate every two weeks between 7:00 a.m. to 7:00 p.m. (days) and 7:00 p.m. to 7:00 a.m. (nights).
• Ability to work extended hours, weekends, and holidays as needed to support production demands.
• Employees are expected to maintain reliable attendance and arrive on time for all scheduled shifts.

PHYSICAL DEMANDS

• Frequently required to stand, walk and effectively communicate throughout shift.
• Sitting, standing, and walking for extended periods of time up to 12 hours.
• Ability to occasionally lift up to 20 pounds.
• Working in an industrial manufacturing environment, around machinery, moving equipment, noise, dust, and varying temperatures.
• Climbing stairs, ladders, and working in elevated areas as required.
• Reading computer screens or other electronic devices.
• Use of various office hand and electrical tools or equipment.
• Ability to wear required personal protective equipment (PPE).

QUALIFICATIONS

BACKGROUND / EXPERIENCE

• Associate or bachelor’s degree in manufacturing, engineering, business, or related field preferred. Equivalent combination of education and experience considered.
• Minimum 3–5 years of supervisory experience in a high-volume manufacturing environment required.
• Demonstrated experience leading hourly teams in a 24/7 or multi-shift operation preferred.

SKILLS, EDUCATION, LICENSES, CERTIFICATIONS

• Strong leadership presence with the ability to motivate, coach, and hold employees accountable.
• Working knowledge of manufacturing processes, quality systems, and lean/continuous improvement tools.
• Solid understanding of OSHA safety standards and plant-level EHS compliance requirements.
• Proficiency in time and attendance systems (e.g., UKG, Kronos, SAP TMW) and Microsoft Office Suite.
• Excellent interpersonal, problem-solving, and decision-making skills.
• Strong written and verbal communication abilities; comfortable presenting information to cross-functional teams.

BENEFITS

Your Contact

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EGGER, North America (including subsidiaries), is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business needs.

We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, age, disability, genetic information, citizenship or immigration status (where legally protected), marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

About EGGER

We create more from wood. With approximately 12,000 employees worldwide who work with passion, upholding our family values and innovative spirit. This is how we create products for furniture, interior design, construction as well as laminate flooring. We keep moving and are always developing – manufacturing new products, tapping into emerging markets and generating exciting prospects for everyone that works with us.