Production Supervisor - Robotics Assembly

Tutor Intelligence, Inc.; Watertown (MA); On-site; USD 55,000 - 76,000; Full time

Job summary

Tutor Intelligence, Inc. is seeking a Production Supervisor for the Cassie assembly and test line at our Watertown, MA facility. You will lead a hands-on team of technicians, own daily output, quality, and safety, and drive scalable processes as we scale to 1,000+ robots.

You’ll manage shift-based production, track KPIs, coach staff, and collaborate with Engineering and Supply Chain to deliver on-time targets while maintaining a strong safety and quality culture.

Qualifications

• 3+ years supervising technicians in electromechanical assembly (robotics or automation preferred).
• Hands-on with mechanical assembly, cable harnesses, and basic electrical troubleshooting.
• Track record of improving a line and building processes where none exist.
• Quality-first mindset; protect first-pass yield and stop the line when needed.
• Lean methods and structured problem solving (5 Whys, fishbone, 8D).
• Comfort with MES/ERP and data-driven management.
• People developer who gives direct feedback and grows the team.
• Clear communicator with Engineering and Supply Chain under pressure.
• Experience leading a large contract or temporary workforce.
• Able to spot workmanship defects and stop a robot to fix.

Responsibilities

• Lead and develop a team of production technicians to hit daily and weekly build targets.
• Own line performance: throughput, first-pass yield, on-time delivery and labor efficiency.
• Run daily start-up meetings, track KPIs, and escalate risks early.
• Drive root cause and corrective action on build and test failures with Production Engineering.
• Create and maintain work instructions, standard work and visual management.
• Bring ECOs onto the line on schedule without disrupting output.
• Enforce safety, ESD and 5S standards, plus traceability in our MES (ION).
• Hire, cross-train and coach technicians, and build future leads.
• Lead a shift independently and hand off cleanly to the other shift supervisor as we move to two shifts.
• Train and certify new and contract technicians quickly using standard work, skills matrices and sign-offs.
• Make sure every ECO and redline is posted at the station, briefed to the team, and verified across all robots in WIP.
• Own shift attendance and expectations, holding the team accountable fairly and consistently.
• Take field and test defects back to the line, correct the cause, and confirm the fix on every affected robot.

Skills

Team supervision

Mechanical assembly

Electrical troubleshooting

Lean methodologies

MES/ERP familiarity

People development

Effective communication

Contract workforce management

Quality-first mindset

On-shift leadership

Education

Technical degree or certification

Tools

MES/ERP systems

Job description

Tutor Intelligence builds and deploys autonomous palletizing and case-pick robots at customer facilities across the US. Our Watertown, MA manufacturing facility is scaling production of our Cassie robot toward 1,000+ robots by 2028, and we're looking for a Production Supervisor to lead the Cassie assembly and test line.

The Role

You’ll lead a team of assembly and test technicians building the Cassie robot subassemblies. You’ll own daily output, quality, and safety, and you’ll help build the processes our scale-up depends on. This is a working leadership role: you’ll be on the floor and jump in with the team when needed. You’ll report to the Head of Manufacturing.

What You’ll Do

• Lead, schedule and develop a team of production technicians to hit daily and weekly Cassie build targets
• Own line performance: throughput, first-pass yield, on-time delivery and labor efficiency
• Run daily start‑up meetings, track KPIs, and escalate risks early
• Drive root cause and corrective action on build and test failures with Production Engineering
• Create and maintain work instructions, standard work and visual management
• Bring engineering changes (ECOs) onto the line on schedule without disrupting output
• Enforce safety, ESD and 5S standards, plus traceability in our MES (ION)
• Hire, cross‑train and coach technicians, and build future leads
• Lead a shift independently and hand off cleanly to the other shift supervisor as we move to two shifts
• Train and certify new and contract technicians quickly using standard work, skills matrices and sign‑offs
• Make sure every ECO and redline is posted at the station, briefed to the team, and verified across all robots in WIP
• Own shift attendance and expectations, holding the team accountable fairly and consistently
• Take field and test defects back to the line, correct the cause, and confirm the fix on every affected robot

What You Bring

• 3+ years supervising technicians in electromechanical assembly (robotics, automation or capital equipment preferred)
• Hands‑on with mechanical assembly, cable harnesses, and basic electrical troubleshooting and test; willing to jump in on the line alongside the team
• A track record of improving a line, not just running one, and building processes where none exist yet
• A quality‑first mindset: you protect first‑pass yield and will stop the line when something is wrong
• Working knowledge of Lean methods and structured problem solving (5 Whys, fishbone, 8D)
• Comfort with an MES/ERP and managing by data
• A people developer who gives direct feedback and grows their team
• Clear communicator who works well with Engineering and Supply Chain and stays calm under pressure
• Experience leading a large contract or temporary workforce through high turnover
• Able to spot workmanship defects such as bad crimps, swapped wires and poor strain relief, and willing to stop a robot from moving forward until it is right
• Comfortable working a second shift

Nice to Have

• Experience at a startup or on a new production line ramp
• Lean Six Sigma certification
• Experience with industrial robot arms or mobile robots
• IPC/WHMA-A-620 or IPC-A-610 certification
• A degree or certification in a technical field

$40 - $55 an hour

This is a non‑exempt (hourly) position, eligible for overtime at 1.5x. Final pay within the range is based on experience and skills.