Production Engineer - Manufacturing Process and ECO Implementation

Tutor Intelligence, Inc.; Watertown (MA); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

In-office meals

Job summary

Tutor Intelligence, Inc. is seeking a Production Engineer to own ECOs from approval to cut-in, coordinating with Hardware, Supply Chain, and Field Service. You will write clear instructions, train technicians, and ensure a smooth factory transition for each change.

Based in Watertown, MA with up to 25% travel, you’ll drive process improvements, contribute to MES/PLM tooling, and support rapid scaling of robotics manufacturing to 1,000+ units.

Qualifications

• BS in Mechanical, Manufacturing, Industrial, Mechatronics, Electrical or related engineering discipline
• 3+ years in manufacturing/production/process engineering for electromechanical hardware
• Hands-on experience implementing ECOs/ECNs, effectivity, BOM changes, cut-ins and material disposition
• Experience writing work instructions used by technicians and training on the floor
• CAD experience (Onshape or SolidWorks) and reading drawings, GD&T, schematics and wiring diagrams
• Experience in MES/ERP/PLM systems (ION, Arena, SAP, Oracle or similar)
• Works well in early-stage hardware environments and helps build systems

Responsibilities

• ECO implementation from approval to cut-in, including MBOM updates and verification
• Represent Manufacturing at Change Review Board and assess build impact, cost, inventory, scrap and schedule
• Plan cut-ins with Supply Chain and Materials, decide on purchases and disposition of existing inventory
• Write and maintain clear, visual work instructions; ensure the right way is the easy way
• Train technicians on changes before line deployment and verify execution on the floor
• Partner with Field Service for retrofits on deployed robots
• Own line performance metrics: yield, cycle time, scrap and rework; drive improvements
• Provide early DFM feedback to Hardware Engineering for producibility
• Help shape ECO and PLM tooling that connects Onshape, ION and factory floor, using AI tools

Skills

ECO implementation

CRB representation

Cut-in planning

Work instructions

Trainer on floor

Field service coordination

Process improvement

DFM feedback

Data analysis

Education

BS in Mechanical, Manufacturing, Industrial, Mechatronics or related engineering

Tools

Onshape

SolidWorks

ION MES

Arena

SAP

Oracle

Job description

About Tutor Intelligence

Tutor Intelligence builds and deploys autonomous palletizing and case-pick robots for customers across the US. We're scaling from dozens of robots to more than 1,000 by 2028, and building them in our own manufacturing facility in Watertown.

Why This Role Matters

Every design change is a promise that the next robot will be better. At our pace, a change that lands badly becomes scrap, rework, a stopped line or a robot that fails at a customer site. A change that lands well makes every robot after it better. The difference is the process, and you'll own it.

The Role

You own how engineering changes get from an approved design onto the factory floor: a clean cut-in, updated procedures, trained technicians, the right parts on the shelf, and robots that build right the first time after the change.

This role sits on the Production Engineering team within Operations and reports to the Head of Manufacturing. Production Engineering is the technical bridge between Hardware Engineering, Supply Chain, Production and Customer Success, and you'll work across both of our product lines, Cassie and Sonny. This is an individual contributor role with real authority: if a change isn't ready for the floor, it doesn't go to the floor.

What You'll Own

• ECO implementation, end to end. Take approved ECOs from Hardware Engineering and carry them to completion: effectivity and cut-in planning, MBOM updates in our MES (ION), redlines, and verification on the first builds after cut-in.
• Change Review Board. Represent Manufacturing at CRB. Assess every change for build impact, cost, inventory, scrap and schedule before it's approved, and push back when it isn't ready.
• Cut-in planning with Supply Chain and Materials. Decide what to buy, what to stop buying, and how to disposition existing inventory: use as is, rework, return or scrap.
• Work instructions and error-proofing. Write and maintain clear, visual work instructions. Error-proof the process so the right way is the easy way.
• Technician training. Train the floor on every change before it hits the line, then confirm it's being built right.
• Field rework plans. Partner with Field Service to plan and document retrofits for robots already deployed at customer sites.
• Process improvement. Own process performance on the line (first-pass yield, cycle time, scrap and rework) and drive it with data.
• DFM feedback. Give Hardware Engineering early, specific feedback so designs arrive ready to build.
• Systems and tools. Help shape our in-house ECO and PLM tooling that connects Onshape, ION and the factory floor. Use AI tools every day to write procedures, analyze data and move faster.

What Success Looks Like

• 30 days: You know the Cassie line and our ECO flow cold, and you've carried at least one ECO from CRB approval through verified cut-in.
• 90 days: Every approved ECO has an owner, an effectivity, a cut-in plan and updated work instructions before it reaches the floor. No change reaches a technician without training.
• 6 months: Time from ECO approval to verified cut-in is measured and falling. Scrap and rework caused by changes are tracked and trending down. The ECO process is documented well enough that a new engineer can run it in their first week.

What You Bring

• BS in Mechanical, Manufacturing, Industrial, Mechatronics, Electrical or a related engineering discipline
• 3+ years as a manufacturing, production or process engineer building electromechanical hardware (robotics, automation, automotive, aerospace, medical devices or similar)
• Hands‑on experience implementing engineering changes on a production line: ECOs/ECNs, effectivity, BOM changes, cut‑ins and material disposition
• A track record of writing work instructions that technicians actually use, and training them on the floor
• Comfortable in CAD (Onshape, SolidWorks or similar) and reading drawings, GD&T, schematics and wiring diagrams
• Experience working in an MES, ERP or PLM system (ION, Arena, SAP, Oracle or similar)
• You do your best work where the systems are still being built, and you help build them

Nice to Have

• Scaling a new product from prototype to production rate
• Lean and Six Sigma tools: PFMEA, control plans, poka-yoke, SPC
• Cable harness or electromechanical assembly experience
• SQL, Python or scripting to build tools and automate data work
• Experience at a startup or fast-scaling hardware company

$100,000 - $150,000 a year

Final compensation within this range depends on experience, skills and the level determined through the interview process. This role is onsite in Watertown, MA, with up to 25% travel.

Tutor offers competitive benefits including fully employer-covered health insurance, a managed 401(k), and regular in‑office meals. We host social events and maintain a collaborative, low‑ego work culture where people are trusted to take ownership and solve real problems. Tutor is an equal opportunity employer and welcomes applicants from all backgrounds.

Why Join

• Own the process. You set how change happens in our factory, and the standard you set scales to 1,000+ robots.
• See your work ship. Your changes are on the floor in days and in every robot that leaves the building.
• Build the system, not just run it. You'll help shape the ECO and PLM tools our factory runs on.
• AI is how we work. You’ll have the tools and backing to automate the paperwork most manufacturing engineers still do by hand.
• Scale with us. Join early in our first factory and grow as it does.