Production Supervisor Corrugator

Westrock Company, Inc.; Lancaster (Lancaster County); On-site; USD 65,000 - 90,000; Full time

Job summary

WestRock Company, Inc. seeks a Production Supervisor for the Corrugator 3rd Shift in Lancaster, PA. You will oversee daily shift operations, ensuring safety, quality, and timely production while coaching craftsmen toward best maintenance practices to maximize uptime.

Responsibilities include guiding operators through mechanical issues, driving continuous improvement, coordinating with other departments, and maintaining KPI-driven reporting and lean practices across the plant.

Qualifications

• High School diploma or GED required; bachelor’s degree preferred.
• 3–4 years of related experience; manufacturing/corrugated supervision preferred.
• Lean environment experience and Six Sigma Green/Black Belt a plus.
• Strong leadership, coaching, and communication abilities.

Responsibilities

• Manage day-to-day shift operations with emphasis on safety, quality, delivery and cost.
• Act as first point of contact for operators regarding mechanical issues and production problems.
• Support continuous improvement and enforce control procedures; suggest improvements to Plant Superintendent.
• Coordinate production activities with other departments to meet goals cost-effectively.
• Monitor activities to eliminate waste and follow production/shipping schedules.
• Input production data into the system to measure KPIs (efficiency, downtime, inventory).
• Provide recommendations to improve safety, environment, and health of the facility.
• Produce daily shift production reports and conduct daily shift review.
• Control load factors and workflow to maximize capacity and labor/equipment use.

Skills

Coaching

Organizational Skills

Adaptability

Communication

Customer-Oriented

Strategic Thinking

Process-Oriented

Education

High School diploma or GED

Bachelor’s degree

Tools

Microsoft Office

Kiwi

AS/400 JDE

Workforce

Job description

Production Supervisor - Corrugator 3rd Shift - Lancaster, PA

The opportunity:

As a Production Supervisor you will oversee maintenance operations using precision and preventative maintenance to maximize plant and production equipment uptime. In this role, you will be a servant leader, impacting the development of craftsmen by providing coaching to ensure adherence to preferred maintenance practices to maximize efficiency and safety

How you will impact Smurfit Westrock:

• Manage the day-to-day operations of the shift with constant emphasis on safety, quality, delivery and cost.
• Acts as first point of contact for operators regarding mechanical failure or production issues.
• Support continuous improvement initiatives and enforce control procedures, recommending improvements to the Plant Superintendent, as appropriate.
• Coordinates production activities with other departments to ensure production goals/objectives are accomplished in a timely and cost-effective manner.
• Monitor production activities to eliminate waste and ensure adherence to production and shipping schedules.
• Input production data accurately into the system to measure and monitor KPIs (Key Performance Indicators) around efficiencies, downtime, inventory and overall production.
• Provide recommendations to improve the safety, environmental and health of the entire facility.
• Produce daily reports on daily shift production and daily shift review to assess if daily goals are met.
• Control load factors and workflow to ensure maximum use of available capacity and effective use of labor, tools and equipment.

People and Culture

• Manage and coach employees, providing performance reviews and enforcing disciplinary actions.
• Maintain staff by recruiting, selecting, orienting, training employees, and developing individual growth opportunities.
• Directs maintenance employees to troubleshoot mechanical problems and perform preventative maintenance.
• Enforce adherence to plant safety regulations and encourage employees to become safety conscious
• Ensure daily that plant personnel follow all company standards and meet all customer commitments.

Critical Skills / Capabilities

• Coaching: Provides people with tools, knowledge, and opportunities to develop themselves; determines employees’ training needs, works with employees to produce continuous development plans, and provides regular feedback and coaching to help employees develop in current and future roles; visibly supports culture and teams
• Organizational Skills: Plans, arranging and/or monitors work to ensure achievement of desired results; establishes a systematic course of action to accomplish objectives.
• Adaptability: Demonstrates agility, flexibility, and a willingness to modify one’s approach to achieving desired results; responds quickly to changing demands, processes, and updated information
• Communication: Creates and delivers engaging presentations to internal and external audiences; develops new communication strategies and approaches to communicate data, insights, and critical messages resulting in clear understanding
• Customer-Oriented: Proactively assesses and effectively resolves customer issues quickly; proactively communicates with customers to ensure alignment and satisfaction; ensures that quality improvements meet the needs and expectations of a diverse customer base; consistently operates with customers' best interests in mind.
• Strategic Thinking: Develops short and long-term courses of action that support the organization's overall vision and mission; balances business, technical, and operational issues when determining a strategy; identifies problems with current strategies and suggests ways to resolve them; incorporates knowledge of WestRock’s goals/strategy as well as competitive, customer, supplier, industry, or marketplace trends into strategic plans; capitalizes on opportunities and manages risks.
• Process-Oriented: Plans, designs, and manages processes while focusing on refining and improving to increase efficiency and effectiveness; understands process inputs, activities, outputs, roles, and sequencing.

What you need to succeed:

Technical Skills

• Microsoft Office- Excel, PowerPoint, Outlook
• Workforce
• Kiwi
• AS/400 JDE

Experience

• Required: 3 to 4 years of related experience
• Preferred: Manufacturing experience and corrugated supervisory experience; previous experience working in a Lean environment; Six Sigma Green or Black Belt Certification

Education

• Required: High School diploma or G.E.D. with equivalent experience
• Preferred: Bachelor’s degree (Business Management, Engineering or Operations Management