Production Supervisor - 3rd Shift

MSI Express, Inc.; United States; On-site; USD 52,000 - 76,000; Full time

Job summary

MSI Express, Inc. is seeking a Production Supervisor to oversee daily production, monitor yields, and implement adjustments ensuring safety and USDA health standards are met throughout the process.

You will guide hourly associates in safety, service, performance, and quality while maintaining strong customer relationships and plant assets. Leadership and continuous improvement are essential to success in this role.

Qualifications

• High school diploma or GED, or 2+ years in production; bachelor’s degree preferred.
• Food manufacturing experience preferred; supervisory skills.
• Strong leadership, decision-making, problem solving, planning and communication.

Responsibilities

• Provide leadership and direction to the plant production associates in areas of safety, machine operation, sanitation, quality, customer service, and maintenance.
• Adhere to productivity metrics to optimize profitability.
• Maintain understanding of customer expectations for accuracy, quality, and timeliness and meet/exceed them.
• Train and enforce company policies.
• Communicate company philosophy, policies, and expectations clearly to hourly personnel.
• Contribute to plant budgeting, goals, and standards.
• Develop production team members through performance management processes and tools.
• Monitor production performance and implement actions for improvements.
• Create a positive working environment that supports continuous improvement and treats everyone with respect.
• Oversee Food Safety and Quality within influence and report issues promptly.

Skills

Leadership

Supervisory experience

Safety compliance

Quality awareness

Planning & scheduling

Communication

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Role Purpose / Position Summary

As a Production Supervisor you are responsible for overseeing production, tracking product yields, and making necessary adjustments. You ensure that safety and USDA health standards are met throughout all steps of the manufacturing process. You provide direction to the production department associates in areas of safety, service, performance, quality, and leadership. You are responsible for maintaining and/or enhancing customer relationships, plant assets and a positive employment atmosphere.

Key Accountabilities / Primary Duties & Responsibilities

• Provide leadership and direction to the plant production associates in areas of safety, machine operation, sanitation, quality, customer service, and maintenance.
• Adhere to the site’s productivity metrics, including crew size and operational efficiency, to optimize profitability.
• Maintain a clear understanding of customer expectations for accuracy, quality, and timeliness and develop methods for meeting or exceeding those expectations.
• Train and enforce company policies.
• Communicate company philosophy, policies, and expectations clearly to all hourly personnel.
• Provide input in the establishment of plant budgets, goals, and standards.
• Develop strong production team members through the effective use of performance management processes and tools.
• Monitor production performance and develop/implement action plans to address areas of concern or opportunities for improvement in a timely fashion.
• Create a positive working environment for all associates that supports continuous improvement, reinforces company philosophy and policies, and treats every individual equally with respect.
• This position has responsibility for Food Safety and Quality within its influence. The associate must report, in a timely manner, Food Safety and Quality problems to personnel with authority to initiate action on those problems.

Qualifications / Capability Profile

• Minimum Education: High school diploma or GED, or 2+ years of related experience and/or training in a production environment. Bachelor’s degree preferred.
• Minimum Experience: Food manufacturing experience preferred; experience with customer interaction preferred; demonstrate hourly management skills preferred.
• Minimum Knowledge/Skills/Abilities: Previous supervisory experience preferred; leadership skills; decision‑making; analysis/problem solving; flexibility; planning; communication; people skills. Undergraduate or graduate degree preferred.

MSI Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a single‑source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities.