Production Supervisor

Evergreen Goodwill; Redmond (WA); Presencial; USD 27.000 - 39.000; Jornada completa

Descripción de la vacante

Evergreen Goodwill in Redmond, WA is seeking a Production Supervisor to manage daily donation and production operations, supervise Production Associates, and ensure a safe, clean, and organized work environment. Pay rate is $23.97/hour.

Responsibilities include scheduling staff, monitoring performance, completing reports, coordinating with management to meet production and sales goals, and upholding safety practices.

Formación

• High school diploma or GED preferred.
• 1 year production/warehouse experience.
• 6–12 months supervisory experience.
• Familiarity with dock equipment and lifting techniques.
• Basic math and reporting skills.
• Ability to lead and work in a team.

Responsabilidades

• Schedule and assign employees to complete operational requirements.
• Promote productivity by following up with employees on work results.
• Resolve workplace employee concerns affecting performance and productivity.
• Coordinate dock efforts and staff in production and transportation areas.
• Ensure Production Associates are stocked with supplies.
• Prepare reports by collecting, documenting and summarizing information.
• Complete projects by planning, organizing and monitoring assignments.
• Build and maintain internal and external customer satisfaction.
• Uphold safety culture and assist in safety training; report hazards or accidents.
• Operate forklift safely when certified to Evergreen Goodwill standards.

Conocimientos

Leadership

Teamwork

Communication

Math skills

Dock equipment

Microsoft Office

Supervisory experience

Educación

High school diploma or GED

Herramientas

Forklift certification (optional)

Dock equipment familiarity

Descripción del empleo

Title: Production Supervisor

Department: Production

FLSA Status: Non-Exempt

Reports to: Production Assistant Manager

Supervises: Production Associates

About Goodwill

We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI). We embrace our employees' differences and acknowledge and support our collective responsibility.

About the Position

The Production Supervisor oversees the day-to-day donation and production operations of the store to meet or exceed optimum level of merchandise production. Effectively supervises production employees so that daily production goals are met. Responsible to ensure a safe, clean, and organized working environment. *Some duties are not required for the Seattle Store Production Supervisor as this location does not operate donations but supports other stores.

Pay Rate: $23.97/hour

Essential Functions and Responsibilities

Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

• Ensure donations are processed in such a way to maximize sales and minimize waste. *
• Conduct quality checks on merchandise before it is placed on the sales floor.
• Ensure all donations are processed expediently from the donation door to the sales floor. *
• Communicates needs with store management team to ensure production and sales goals will be met.

• Complete operational requirements by scheduling and assigning employees.
• Promote productivity by following up with employees on work results.
• Resolve workplace employee concerns by addressing issues that impact employee performance and productivity.
• Coordinates dock efforts assigning staff within production and transportation area.
• Ensure Production Associates are stocked with supplies.
• Prepare reports by collecting, documenting and summarizing information.
• Complete projects by planning, organizing and monitoring assignments.
• Build and maintain internal and external customer satisfaction.
• Uphold safe work practices in support of a safety culture through awareness and observation; assist in safety training of employees; reports any potential hazards or accidents.
• Consistent and safe execution of duties associated with forklift operation when certified to Evergreen Goodwill standards. *

• Perform other duties as assigned.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with Goodwill's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate.

Position Requirements (Qualifications for the job under the Americans with Disabilities Act)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• High school graduate/GED equivalency preferred.
• Minimum 1 year production or warehouse experience, working knowledge of material handling practices.
• Minimum 6 months to 1 year of supervisory experience.
• Must have familiarity with dock equipment, lifting and handling techniques.
• Must have basic math skills for reports, documentation, etc.
• Ability to work and lead in a team environment.
• Ability to carry out instructions.

Computer/Technology Skills

• Proficient knowledge with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).

• Ability to learn new technology and software as related to the job.

Certificates, Licenses, or Registrations

• If applicable to job role: Evergreen Goodwill Forklift certification optional, must meet eligibility requirements.

Physical Abilities

While performing the duties of this job, the employee will be required to lift and carry up to 30 - 40 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.

Essential Mental/Sensory Abilities

• Organizing, sorting, categorizing, counting, adding, subtracting
• Prioritizing
• Problem solving
• Communicating with the public
• Verbal and written communication skills

Work Environment

Warehouse environment, temperature varies, exposure to dust. This role requires occasional travel for off-site training and events.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor Goodwill to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.