Production Supervisor

Charles River; Raleigh, Northern (NC, KY); Hybrid; USD 74,000 - 84,000; Full time

Benefits offered by this job

bonus/incentives based on performance

401K

paid time off

stock purchase program

Health and wellness coverage

work life balance flexibility

Job summary

Charles River in Raleigh, NC is seeking a Production Supervisor to oversee daily supervision of personnel and operations in the Breed Operation, ensuring achievement of departmental goals and compliance with SOPs and biosafety protocols.

You will schedule workloads, coach staff, and partner with Human Resources on personnel actions, while maintaining accurate records and inventory. This is a full-time on-site role requiring strong leadership.

Qualifications

• Effective communication and interpersonal skills required.
• Demonstrated computer skills (data input, word processing) required.
• ALAT certification preferred.

Responsibilities

• Provide direct daily supervision and review work of assigned departmental employees to ensure accuracy and to ensure adherence to SOPs, safety procedures and biosafety protocols.
• Assist in coordination and scheduling of activities of the department through hands-on technical support and delegation of responsibility.
• Oversee production and shipping activities, ensure proper record-keeping and report preparation.
• Review safety issues and Workers’ Compensation claims.
• Interact with customers to resolve requests, inquiries, and complaints.
• Interview and select qualified personnel, and assist with hiring, promotions, and disciplinary actions.
• Identify training needs and deliver departmental training programs; maintain training records.
• Monitor performance and participate in salary and performance reviews of direct reports.

Skills

Effective communication

Demonstrated computer skills

Education

Bachelor’s degree in life sciences or related discipline

Associates degree in life sciences or related discipline

High school diploma or GED

Job description

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For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Overview

We are seeking a Production Supervisor to support our Breed Operation in Raleigh, NC. As the Production Supervisor, you will provide daily supervision of personnel and operations to ensure achievement of departmental goals and levels. You will independently handle routine personnel-related issues; assist in the handling of complex personnel-related issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide direct daily supervision and review work of assigned departmental employees to ensure accuracy and to ensure adherence to pertinent departmental policies, practices, SOPs, safety procedures and biosafety protocols. Schedule and prioritize workload of group members.
• Assist in the coordination and scheduling of activities of the department through hands-on technical support, delegation of responsibility and/or authority to departmental subordinates.
• Oversee production and shipping activities of assigned group, including SOPs and OORs. Ensure proper record-keeping and report preparation.
• Review safety issues and Workers’ Compensation claims.
• Actively interact with and provide technical assistance to customers as required to resolve customer requests, inquiries, and complaints.
• Review customer complaints and participate in the development and implementation of any resulting procedural changes. Create and maintain complaint chart.
• Audit production rooms and/or isolators.
• Review and ensure appropriate inventory levels of departmental supplies.
• Interview and select qualified non‑exempt personnel. Recom¬mend personnel actions, including hiring, promotions and raises. Partner with Human Resources and departmental management to assist in the handling of disciplinary issues. Draft appropriate personnel action paperwork.
• Identify training and development needs of direct reports. Assist in the development, implementa¬tion and delivery of depart¬mental training programs; ensure that direct reports receive departmental orien¬tation and necessary on-the-job training. Oversee main¬tenance of group training manual and training records.
• Monitor performance of direct reports. Provide regular coaching and counseling. Assist in preparation and delivery of salary and performance reviews of direct reports.
• Schedule overtime as authorized. Review and approve timecards. Coordinate vacation/time off schedules.
• Recommend short‑range operating objectives, organizational structure of direct reports and staffing requirements. Assist in the development of a departmental plan for backup and succession of key technical personnel.
• May assist in development of departmental budget.
• Ensure optimum performance of group function. Recommend and implement techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state‑of‑the‑art practices.
• Assist in the development, maintenance and communication of departmental systems and SOPs. Assist in the development and communication of job descriptions for subordinate positions.
• Ensure that departmental equipment is maintained in good working condition and that departmental area(s) are maintained in a clean and orderly condition. Ensure proper recycling and setup of cages in assigned area(s).
• Perform all other related duties as assigned.

Minimum Qualifications

Candidates must possess one of the following:

• Bachelor’s degree in life sciences or related discipline and 4 years of supervisory experience of a high‑performing team to deliver complex initiatives and/or support operations, and assistance in cross‑functional collaboration to drive successful business outcomes.
• Associates degree in life sciences or related discipline and 6 years of supervisory experience
• High school diploma or GED and 8 years of supervisory experience
  

ADDITIONAL QUALIFICATIONS:

• Effective communication and interpersonal skills required.
• Demonstrated computer skills (data input, word processing) required.
  

PREFERRED QUALIFICATIONS:

• ALAT certification

The pay range for this position is $73,500 - $84,000 / annually. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.

About Research Models & Services
Fundamental to basic research and discovery is the use of in vivo models to help identify disease targets and determine potential biological pathways that regulate the condition. As the world’s leader in the production and distribution of the highest quality research animal, with 1 out of 2 animal models produced for preclinical research globally, we understand the importance of this step. With seven decades of experience, our expertise is unmatched, allowing us to provide you with the perfect model, including disease‑specific and preconditioned options, for basic research and beyond.

About Charles River
Charles River is an early‑stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non‑GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well‑being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

We’re committed to providing benefits that elevate your quality of life. Based on your position these may include:

• bonus/incentives based on performance
• 401K
• paid time off
• stock purchase program
• Health and wellness coverage
• employee and family wellbeing support programs
• work life balance flexibility

Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.

It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

For more information, please visit www.criver.com.

Nearest Major Market: Raleigh
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