Production Supervisor

Arc Thrift Stores; Longmont (CO); On-site; USD 52,000 - 64,000; Full time

Job summary

Arc Thrift Stores in Longmont, CO is seeking a Production Supervisor to lead the production operation and assigned departments, ensuring sales goals are met and proper staffing. The role reports to the Store Manager and involves directing a variety of store staff to deliver consistent results.

The position requires strong organizational and communication skills, retail experience, and the ability to train staff, enforce safety policies, and maintain orderly production areas.

Qualifications

• Two years of progressive experience in retail environment.
• Experience working with a diverse workforce.
• Ability to work with individuals possessing developmental disabilities.
• Strong written and verbal communication skills.
• Well-organized and self-directed.
• PC literate, Windows based platform.

Responsibilities

• Achieves maximum sales performance in assigned departments by ensuring proper quantity of saleable goods, correctly priced merchandise and accurate signage.
• Reassigns duties during absences and ensures duties are completed.
• Implements all aspects of the customer service program.
• Prepares daily performance reports and suggests wage changes, disciplinary actions, and terminations to the store manager.
• Provides training and feedback to employees and community service workers; reviews the Employee handbook with assigned staff.
• Maintains storage program to meet seasonal merchandise needs.
• Maintains daily attendance records and communicates safety concerns to the store manager.
• Delegates maintenance tasks and keeps the exterior clean and orderly.

Skills

Merchandise pricing

Customer service

Reading and comprehension

Communication skills

Problem solving

Delegation

Education

Retail experience

Experience with diverse workforce

Ability to work with individuals with developmental disabilities

Job description

Job Details

Job Location: Longmont - Longmont, CO 80501, Salary Range: $57,784.00 - $57,784.00 Salary/year

Position Description

Job Title Production Supervisor

Nov-24

FLSA Status – Exempt

Summary

Manages the production operation and assigned departments to achieve store sales plan. Manages the store in absence of the store manager and assistant manager for up to two weeks. Provides direction to presorter, separators, hangers, utility person, bailer, and assigned department personnel. Reports directly to the Store Manager.

Essential Duties and Responsibilities

• Achieves maximum sales performance in assigned departments by ensuring:
  • Proper quantity of saleable goods in assigned departments.
  • Merchandise is values priced.
  • All signs are correct in assigned departments.
  • Old tags are ragged properly.
  • Trash is properly disposed of.
• When an employee is absent or if a position is vacant, the production supervisor ensures assigning another employee to the duties or completing them herself/himself completes the duties of the absent employee.
• Implements all aspects of the customer service program.
• Daily reports on performance of the production crew; suggests wage changes, disciplinary action, and terminations to the store manager.
• Provides training by answering questions, giving directions, and offering feedback about task performance to employees and community service workers. Reviews the arc thrift Store’s Employee handbook with assigned employees.
• Using the Operations manual ensures an adequate storage program to meet the supply needs of eth store for seasonal merchandise.
• Maintains daily employee attendance records for assigned departments and makes employees aware of issues.
• Assists in limiting store injuries by providing safety guidelines to employees, coaching employees about safety issues, identifying and promptly reporting safety concerns to the store manager.
• Recognizes when the parking lot needs to be cleaned and organized, delegates maintenance assignments, and follows-up to ensures the store exterior is continually clean and neat.
• Determines which office/sore supplies need to be ordered and submits an order to ensure the store has essential supplies at all times.
• Performs other duties and responsibilities as assigned by the supervisor, including assignments, which may be outside the primary are of employment.
• Prompt decision making to resolve problems submitted by associates.

Qualifications

Knowledge, Skill and Ability

• Ability to identify merchandise quality and price it competitively.
• Ability to interact effectively with employees, external contacts and customers.
• Ability to read and comprehend instructions, short correspondence and memos.
• Ability to write employee performance memos, which provide clear feedback to employees.
• Ability to effectively present information in one-on-one and small group situations to customers and employees of the organization.
• Ability to add, subtracts, multiply, divide and figure percentages to effectively use operational reports.
• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
• Ability to delegate and follow-up to achieve established results.

Education and/or Experience Required

• Two years of progressive experience in retail environment during which responsibilities were considerably increased
• Experience working with a diverse workforce.
• Ability to work with individuals possessing developmental disabilities.
• Ability to use good judgment.
• Energy to take on fast-paced work.
• Strong written and verbal communication skills.
• Good listener.
• Well-organized and self-directed.
• PC literate, Windows based platform

Physical Demands

• Works inside in a production and retail environment.
• While performing the duties of this job, the employee is regularly required to speak, hear, stand and move throughout the store.
• Use upper body strength to frequently lift and/or move up to 20 pounds.
• While performing the duties of this job, the employee may occasionally be exposed to dust from donations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, working environment, and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.