Production Supervisor

Carolina CoPacking; Henderson (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Carolina CoPacking is seeking a Production Supervisor to oversee daily manufacturing operations in a facility that adheres to GMP, HACCP, and SQF standards. The role emphasizes safety, quality, and timely production while coaching and developing staff.

The supervisor will supervise shifts, ensure line clearances, enforce standard procedures, and collaborate with QA, maintenance, and other teams to maintain production metrics and documentation.

Responsibilities

• Supervise daily production activities and ensure production schedules are completed accurately and on time.
• Assign employees to production tasks based on staffing, production requirements, training, and qualifications.
• Monitor production throughout the shift to identify and address delays, quality issues, equipment problems, staffing concerns, or other obstacles.
• Ensure employees follow approved production procedures, batch instructions, work instructions, and SOPs.
• Monitor product yields, production efficiency, downtime, waste, and other operational performance measures.
• Coordinate with the Cook Room, Bottle Room, Warehouse, Quality Assurance, Food Science, Maintenance, and Customer Success teams as necessary.
• Communicate production priorities and changes clearly to employees and other departments.
• Ensure proper line clearance and production changeover procedures are followed.

Job description

POSITION SUMMARY

The Production Supervisor is responsible for overseeing daily production activities to ensure products are manufactured safely, efficiently, consistently, and in compliance with company standards, GMPs, HACCP requirements, SQF requirements, and applicable regulatory standards.

This position provides direct leadership to production employees and is responsible for ensuring production schedules are met while maintaining high standards for food safety, product quality, employee safety, sanitation, productivity, and documentation.

The Production Supervisor leads by example and is expected to coach, train, and develop employees while holding the team accountable for following established procedures and standards.

ESSENTIAL RESPONSIBILITIES

1. Production Operations

• Supervise daily production activities and ensure production schedules are completed accurately and on time.
• Assign employees to production tasks based on staffing, production requirements, training, and qualifications.
• Monitor production throughout the shift to identify and address delays, quality issues, equipment problems, staffing concerns, or other obstacles.
• Ensure employees follow approved production procedures, batch instructions, work instructions, and SOPs.
• Monitor product yields, production efficiency, downtime, waste, and other operational performance measures.
• Coordinate with the Cook Room, Bottle Room, Warehouse, Quality Assurance, Food Science, Maintenance, and Customer Success teams as necessary.
• Communicate production priorities and changes clearly to employees and other departments.
• Ensure proper line clearance and production changeover procedures are followed.

2. SQF & Food Safety Responsibilities

The Production Supervisor is a key member of the company's food safety and SQF team and is responsible for ensuring food safety requirements are followed during production.

• Ensure employees comply with SQF, GMP, HACCP, food safety, sanitation, and company policies.
• Maintain a strong food safety culture and immediately address behaviors or conditions that could compromise food safety or product quality.
• Ensure employees understand and follow applicable food safety procedures and work instructions.
• Monitor production areas for potential food safety hazards, contamination risks, allergen concerns, foreign material risks, and GMP violations.
• Ensure proper handling, identification, storage, and protection of raw materials, work-in-process, packaging, and finished products.
• Ensure allergen controls and product changeover procedures are properly followed.
• Ensure employees follow proper personal hygiene, handwashing, PPE, protective clothing, and GMP requirements.
• Immediately report food safety concerns, product contamination, deviations, or potential non-conforming product to Quality Assurance and management.
• Assist with investigations, corrective actions, preventive actions, and root-cause analysis when food safety or quality issues occur.
• Support SQF audits and inspections by maintaining an audit-ready production environment.
• Ensure production records and food safety documentation are completed accurately, legibly, and in a timely manner.
• Never allow production to continue when there is a known food safety or quality concern that requires investigation or management direction.

3. Quality Control

• Ensure products are manufactured according to established specifications and customer requirements.
• Work closely with Quality Assurance and Food Science to identify and correct quality issues.
• Monitor critical production steps and required quality checks.
• Ensure employees understand product specifications and quality expectations.
• Prevent the release or use of materials or products that do not meet established requirements.
• Assist with product holds, deviations, rework, and non-conforming product procedures.
• Ensure corrective actions are implemented and maintained.

4. Employee Supervision & Development

• Provide clear direction and expectations to production employees.
• Train employees on SOPs, GMPs, food safety requirements, equipment operation, quality standards, and job responsibilities.
• Verify that employees are properly trained before assigning them to tasks requiring specific qualifications.
• Coach employees when performance, safety, quality, attendance, or conduct concerns arise.
• Recognize employees who demonstrate strong performance, teamwork, safety, and food safety practices.
• Conduct or assist with employee performance evaluations