Love Books?
ReaderLink is a leading full-service distributor of hardcover, trade, and paperback books to non-trade channel booksellers throughout North America. We work with some of the biggest names in retail across multiple retail channels.
We offer competitive pay starting at $50,000 to $65,000, great benefits, and opportunities to grow!
Benefits
- 401(k) with company matching
- 112 hours of paid time off (PTO) to start
- Employee discount
- Medical, dental, and vision insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
The Production Supervisor position leads and supervises real-time operations that facilitate the maximization of resources to achieve customer satisfaction, productivity, schedule adherence and company goals.
Essential Functions
- Organize and control the department’s overall operations.
- Plan out department resources and activities in relation to company objectives, setting targets and achieving cost per unit goals.
- Make plans to develop staff of the warehouse by inter/on-job training.
- Follow up and control daily attendance.
- Maintain housekeeping of department and surrounding area.
- Implement cost reduction principles in all aspects of department transactions and activities.
- Promote constant motivation among staff to strive for an efficient and effective department.
- Oversee the respective department to include establishing and monitoring standards, maintaining compliance with SOPs and developing employees’ performance.
- Enhance subordinates’ well‑being and capability through training and give opportunities for promotion.
- Always research to improve department operations according to company’s objectives.
- Communicate with other departments and team leaders daily.
- Ensure quality objectives are met.
- Respond to internal customer communication via e-mail, Teams, and telephone.
- Plan staffing requirements.
- Produce regular reports and statistics on a daily, weekly, and monthly basis.
- Maintain standards of safety and security in the department and facility.
- Ensure compliance with company and facility policies.
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Non-Essential Functions
- Knowledge of warehousing and distribution practices.
- Working closely with the other department heads to ensure proper staffing is always in place to handle the workload as needed.
- Familiarity with computer systems and WMS.
- Must be able to shift priorities easily.
- Recommends and assists in the implementation of goals and objectives.
- Other duties may be assigned, directed or requested.
Qualifications
- Bachelor's degree in business management OR equivalent and 2-3 years previous experience in distribution, logistics, operations planning and/or facility supervision and management.
- Experience supervising, coaching, and developing staff is required.
Physical Requirements
- Manual dexterity required.
- Exposure to leg and feet fatigue due to 90% of management’s time in warehouse floor supervision.
Language Skills
- Must have excellent communication skills, both written and verbal
- Ability to speak with all levels of the organization
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Be able to write and speak fluently in English
Mathematical Skills
- Must be proficient in mathematics
- Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s
Reasoning Ability
- Must possess solid judgement and strong decision-making skills to independently manage this fast-paced customer service driven operation.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- The work performed is in a warehouse environment.
- The employee is frequently exposed to vibrations and dust and will be working around moving machinery.
- The noise level in the work environment is usually moderate at low decibels.
- Must be able to work in a fast-paced, team environment.