Production Supervisor

ITW; Chicago (IL); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Generous time off

Medical, dental, and vision insurance

Tuition reimbursement

Disability & Life Insurance

401k with company match

Job summary

ITW is seeking an experienced Production Supervisor to lead front-line production with accountability for daily and weekly planning, cross-shift coordination, and continuous improvement under the Plant Manager’s direction.

The role emphasizes safe, efficient operations that meet quality, delivery, and cost targets while developing hourly staff and mentoring junior supervisors. Requires 2–4 years in manufacturing leadership and a related Bachelor’s degree.

Qualifications

• Requires 2 to 4 years of manufacturing or operations leadership experience.
• Bachelor's degree in Business Administration, Operations Management, or Engineering is preferred.
• Proven ability to develop and adjust production plans, balance labor and equipment resources, coordinate across shifts.
• Proven ability to use SQDC performance information to identify gaps and lead corrective action.
• Disciplined self-starter with strong organizational and communication skills.

Responsibilities

• Develops and adjusts daily and weekly production plans based on customer priorities, demand, staffing, materials, and capacity.
• Coordinates execution across shifts and support functions; escalates decisions affecting commitments, overtime, staffing or capacity.
• Lead hourly production employees and support development of supervisors; ensure safe, efficient production meeting quality, delivery, and cost targets.
• Monitor production performance using SQDC metrics; identify trends and implement corrective actions.
• Provide cross-shift coordination by communicating production status and recovery plans; partner with engineering, maintenance, quality, and materials.

Education

Bachelor's degree in Business Administration, Operations Management, or Engineering

Job description

Company Description

Alpine, an ITW company, is a leading provider of building component software, equipment, and the industry’s best service to component manufacturers. Partnering with our customers, we help to improve their businesses and make them more productive. We are a leader in delivering software solutions to the construction industry to increase profitability.

ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.

Benefits:

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included are:

• Generous time off - up to 120 hours of vacation, 40 hours of sick time, and 24 hours of floating holiday within first year.
• Medical, dental, and vision insurance coverage. ITW offers a wellness program that provides significant discounts towards your health coverage.
• Tuition reimbursement, and professional development/advancement opportunities.
• Paid Short-Term and Long-Term Disability as well as Life Insurance.
• 401k with a 6% Company match.

Summary:

Serves as an advanced front-line production leader with increased responsibility for production planning, cross-shift coordination, resource balancing, and independent problem solving under the direction of the Plant Manager. Develops and adjusts daily and weekly production plans for assigned operations based on customer priorities, market rate of demand, staffing, materials, inventory requirements, and equipment capacity. Coordinates execution across shifts and support functions, resolves routine scheduling and operating constraints within delegated authority, and escalates decisions affecting customer commitments, overtime, staffing levels, or capacity. Provides leadership to hourly production employees and supports the development of less-experienced supervisors while ensuring safe, efficient production that meets quality, delivery, and cost expectations.

Core Responsibilities:

Profitably operate the production process within all applicable legal, safety, and environmental requirements. Communicate and implement procedures regarding safety compliance, hazard elimination, and accident prevention. Lead the response to shift-level safety concerns and ensure appropriate escalation and follow-through.

Develop daily production plans for assigned operations using customer and order priorities, market rate of demand, inventory needs, staffing, material availability, and equipment capacity. Establish production sequence and output targets, coordinate requirements across shifts and support functions, and adjust plans within approved priorities and staffing limits. Resolve routine production and scheduling conflicts independently. Escalate changes affecting customer commitments, overtime authorization, staffing levels, or significant capacity constraints to the Plant Manager with a recommended course of action.

Monitor and analyze production performance using Safety, Quality, Delivery, and Cost (SQDC) metrics. Identify trends and performance gaps, determine appropriate countermeasures, assign follow-up actions, and lead corrective action and continuous improvement efforts. Verify that actions are completed and produce the intended result.

Provide cross-shift coordination by communicating production status, schedule changes, downtime, quality concerns, staffing issues, material constraints, safety concerns, and recovery plans. Partner with engineering, maintenance, quality, materials, and other support functions to resolve issues and maintain continuity of operations.

Provide consistent leadership for hourly employees by setting expectations, coaching performance, recognizing strong results, addressing conduct or performance concerns, and administering corrective action in accordance with company policies and procedures. Complete performance reviews and establish meaningful development goals for direct reports. Support the development of Production Supervisor I employees by modeling effective planning, escalation, problem solving, shift communication, and people-leadership practices. Participate in selecting and onboarding talent and promote employee engagement, accountability, and goal alignment.

Competencies:

Planning and Organizing: Translate customer demand and operating priorities into achievable daily and weekly production plans. Anticipate staffing, material, inventory, and equipment constraints; evaluate tradeoffs; and adjust priorities within delegated authority.

Decision Making: Evaluate operating information, identify risks and alternatives, make timely decisions within delegated authority, and provide clear recommendations when escalation is required.

Problem Solving: Use production data and structured root‑cause analysis to resolve recurring safety, quality, delivery, cost, equipment, and process issues. Establish countermeasures and verify effectiveness.

Gaining Commitment: Use appropriate interpersonal styles and techniques to gain acceptance of plans, priorities, and corrective actions across shifts and supporting functions.

Building Trust: Interact with others in a manner that builds confidence in personal judgment, follow‑through, and organizational intent.

Developing Others: Provide coaching, feedback, and development assignments that strengthen employee capability and prepare others for increased responsibility.

Work Standards: Set high standards of performance for self and others and maintain accountability for the successful completion of assignments, actions, and operating commitments.

Job Requirements

Education/Experience: Requires 2 to 4 years of relevant manufacturing or operations leadership experience, including demonstrated success supervising production employees. Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field preferred.

Demonstrated ability to develop and adjust production plans, balance labor and equipment resources, coordinate work across shifts or functions, and resolve scheduling and operating constraints.

Demonstrated ability to use SQDC performance information to identify gaps, lead corrective action, and support continuous improvement.

Progression from Production Supervisor I is based on demonstrated readiness and capability, rather than tenure alone.

Disciplined self-starter with strong organizational, decision‑making, problem‑solving, interpersonal, and communication skills.

Computer Skills: Working knowledge of the Microsoft Office Suite and the ability to use applicable production, reporting, and enterprise systems.

Supervisory Responsibilities: Directly supervises hourly production employees and is responsible for work assignments, employee scheduling, training, coaching, performance management, performance reviews, recognition, corrective and disciplinary actions, and employee development in accordance with company policies and procedures. May provide guidance and developmental support to Production Supervisor I employees as assigned.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus while performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to sit.

Additional Information

ITW is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Compensation Information:

Starting Wage between $70,000 and $80,000 based on experience

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.