Production Specialist

Versiti, Inc.; Milwaukee (WI); On-site; Full time

Job summary

A leading company in healthcare is seeking a dedicated Production Specialist to support daily operations in Milwaukee. This role involves managing blood and pharmaceutical deliveries, ensuring inventory accuracy, and providing excellent customer service. Join a collaborative team that directly impacts patient care and enjoy a flexible work schedule with opportunities for growth.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

401(k) Match

Qualifications

• Less than 1 year of related experience required.
• Ability to read and interpret documents.
• Flexibility to work independently and with a team.

Responsibilities

• Package blood products and pharmaceutical orders accurately.
• Manage inventory shipments and dispatch deliveries.
• Communicate with hospitals to ensure product delivery.

Skills

Attention to Detail

Problem Solving

Customer Service

Communication

Education

High School Diploma

Tools

Microsoft Suite

Blood Establishment Computer Systems

Job description

Production Specialist

Job Locations

US-WI-Milwaukee

ID

2025-11613

Category

Manufacturing and Operations

Position Type

Full Time

Overview

Product Specialist -

Overview

At Versiti, we are dedicated to improving patient outcomes through the power of blood and life-saving treatments. A fusion of scientific expertise, cutting-edge research, and donor generosity, Versiti is home to the world-renowned Blood Research Institute. We drive innovation in transfusion medicine, stem cell therapies, oncology, genomics, and diagnostic labs. Together, we enable life-saving contributions and ensure the science behind the medicine improves health outcomes and reduces the cost of care. If you're passionate about healthcare and want to contribute to life-saving work, we invite you to join us.

Position Summary

Versiti is seeking a dedicated Senior Product Specialist at the Milwaukee Headquarters to help manage our essential daily operations and deliveries. In this role, you'll be integral in ensuring the accuracy of blood and pharmaceutical deliveries, maintaining proper inventory, and providing excellent customer service to our hospital partners. This is a vital role in a unique lab environment that supports both operational logistics and patient care.

Key Responsibilities

Packaging and Handling: Package blood product and pharmaceutical orders accurately, ensuring they're ready for shipment to hospitals.
• Inventory and Deliveries: Receive daily inventory shipments, manage storage, and dispatch deliveries using Versiti vehicles. Coordinate deliveries with outside couriers as needed.
• Customer Communication: Regularly communicate with hospitals, ensuring they receive the necessary products. Build relationships with hospital staff and manage their requests with efficiency.
• Order Management: Ensure daily that adequate inventory is on hand to fulfill hospital orders. Reconcile daily reports to verify accuracy.

Schedule:

• Four 10-hour shifts with three consecutive days off.
  Shift Hours: 8:00 PM - 6:00 AM
  On-call Hours: Required on weekends (24-hour coverage on a rotating basis)
  Holidays: Rotating holiday schedule
  Availability: Open availability required

• Safe and Efficient Operations: Maintain a safe working environment by following all procedural guidelines and optimizing delivery routes.

What You'll Need

• High school diploma or equivalent required.
• Previous experience in a logistics, warehouse, or healthcare setting is a plus, but not required.
• Ability to read, interpret, and follow written and oral instructions, ensuring accuracy in tasks.
• Excellent attention to detail and problem-solving skills.
• Strong communication skills to interact with hospitals and team members.
• Ability to manage multiple tasks, work independently, and stay organized in a fast-paced environment.
• Flexibility to work a variable schedule, including evenings, weekends, and holidays, as needed.

Why Join Us?

• You'll be part of a dedicated, collaborative team that makes a direct impact on healthcare.
• Enjoy a flexible work schedule and a work-life balance.
• Gain exposure to the healthcare field with plenty of room for growth.
• Receive hands-on training and support to ensure your success.

Total Rewards Package

Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

What Does Versiti Have to Offer?

Compensation That Rewards Your Dedication:

• Starting pay at $18.04/hr, plus evening and weekend shift differentials.

The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications.

Shift differentials for evenings/weekends:

• 6pm-12am: $1.50/hour
• 12am-6am: $2.00/hour
• Weekends: Additional $2.00/hour.

Comprehensive Benefits Designed for Your Well-Being:

• Top-Tier Medical, Dental, & Vision Coverage - Keep yourself and your family healthy with flexible plans that fit your needs.
• Generous 7% 401(k) Match - Secure your future with a strong retirement plan, plus an employee wellness program to keep you at your best.
• Generous Paid Time Off (PTO) - Enjoy time off to recharge with our flexible and generous PTO package.
• Employee Assistance Program (EAP) - Access confidential support for personal or work-related challenges, ensuring you have the resources you need to thrive.

Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities

• Understands and performs laboratory activities to all applicable regulatory and compliance requirements
• Maintains equipment by performing daily quality control and preventative maintenance
• Labels blood products according to regulatory requirements
• Performs reconciliations
• Conducts validation procedures to qualify new production processes
• Supports trainers by coordinating and maintaining staff training and competencies
• Maintains competencies in required tasks in Hospital Services
• Delegates, monitors and motivates team members
• Works in partnership with Leads and Supervisor to improve communication between management and employees
• Works weekend, holiday rotations and on-call, as needed
• Other duties, as assigned
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

Education

• High School Diploma required
• equivalent required

Experience

• Less than 1 year 1-6 months related experience and/or training or equivalent combination of education and experience required

Knowledge, Skills and Abilities

• Ability to read, interpret, and write documents such as operating forms, operating and maintenance instructions, and other department manuals required
• Above average attention to detail and problem-solving skills required
• Ability to apply judgment to written or oral instructions required
• Aptitude for computers and data entry skills required
• Ability to manage interruptions in a fast-paced environment required
• Customer service and communication skills required
• Able to organize work to provide productive work flow needed in component manufacturing required
• Flexibility to work independently and with a team required
• Organized, able to prioritize and handle multiple tasks at one time required
• Be able and available to work a flexible working schedule as required based on volume and timing of blood collections required
• Ability to work independently with limited written or oral instruction required
• Understands military time required

Tools and Technology

• General office equipment (computer, printer, fax, copy machine) required
• Microsoft Suite (Word, Excel, PowerPoint, Outlook) required
• Software systems (Blood Establishment Computer Systems, Title21) required
• Lab specific equipment, including, but not limited to: * Sealers * Centrifuge * Water bath * Scales required

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