Production Solutions Software - Technical Pre/Post-Sales Engineer

Advantest America; California, San Jose (MO, CA); Hybrid; USD 70,000 - 110,000; Full time

Job summary

An innovative company is seeking a Technical Pre/Post-Sales Engineer to revolutionize the semiconductor industry. This role involves managing advanced equipment management software and providing tailored production solutions to meet customer needs. You will engage with clients throughout the sales process, collaborating with cross-functional teams to deliver cost-effective solutions. If you have a passion for cutting-edge technology and a knack for customer engagement, this opportunity is perfect for you. Join a dynamic team that values innovation and teamwork in a hybrid work environment.

Qualifications

• Experience with Advantest test systems and production software.
• Strong customer engagement and requirement analysis skills.

Responsibilities

• Manage and support various equipment management software and production solutions.
• Lead customer engagement during sales processes and collaborate with teams.

Skills

EM360 equipment management software

Smart Test Cell

Advantest Power Optimization System

Clamping Force Fixture

VGEM

Advantest V93000 testers

Customer engagement

Cross-functional collaboration

Software installation and troubleshooting

Job description

Production Solutions Software - Technical Pre/Post-Sales Engineer

Hybrid in San Jose, CA

Who We Are

Here at Advantest, we are blending precision manufacturing with cutting-edge tech to revolutionize the semiconductor industry. Advantest leverages Industry 4.0 to bring together innovation, automation, and smart manufacturing. We have the world's best product and solution development capabilities, supported by unmatched technical support through global teamwork.

Your Responsibilities

• Manage and support EM360 equipment management software, Smart Test Cell, Advantest Power Optimization System, Clamping Force Fixture, VGEM, and production software on Advantest V93000 (V93K) testers.


• Design and deliver test cell production solutions compatible with Advantest test systems to meet customer needs, integrating solutions into their production flow.


• Lead customer engagement during sales processes, including requirements discovery, analysis, demonstrations, benchmarks, competitive positioning, and implementation.


• Collaborate with cross-functional teams to develop creative, cost-effective products or solutions based on customer requirements.


• Share product knowledge and use cases with key stakeholders.


• Work with global R&D, Field Service, Business Development, and Local Account teams.


• Submit Engineering Change Requests (ECR) to R&D for issue logging or enhancements.


• Perform software installation, upgrades, integration, deployment, and troubleshooting.