Production & Shipping Specialist - Full Time Holiday Season / Temp

isolved; Springfield (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

isolved is a leading HR and payroll technology company seeking a Production Specialist to join our team in Massachusetts. This temporary role has potential to convert to full-time and focuses on accurate production of employee communications and compliance documents.

You will operate print and mail equipment, maintain schedules, generate reports, and collaborate with teammates to ensure timely delivery and quality.

Qualifications

• High school diploma or equivalent required.
• Ability to manage multiple priorities with accuracy.
• Proficiency with MS Office suite (Word/Excel/Outlook).
• Experience or familiarity with production equipment preferred.

Responsibilities

• Operate and maintain production equipment (printers, inserters, postage meter).
• Print and distribute notices, invoices, letters, and enrollment packets.
• Follow daily quality control processes and balancing procedures.
• Generate and reconcile daily/monthly production reports.
• Coordinate mail pickups and carrier shipments (USPS, FedEx).
• Track inventory and support related administrative tasks.
• Assist with scanning, shipping, scheduling, and project work as needed.
• Collaborate with team members to handle workload efficiently.

Skills

Attention to detail

Multitasking

Microsoft Office

Problem-solving

Equipment operation

Education

High school diploma or equivalent

Tools

Printers and inserters

Postage meter

Job description

Production Specialist (Temp-to-Hire)

Why Join isolved?

• Be part of a fast-growing, well-capitalized company, recently backed by a $350M growth fund to fuel innovation and expansion
• Work with a leader in HR and payroll technology, ranked a top SMB Payroll provider in the 2023 Sapient Report
• Thrive in a people-first culture that values work-life balance, employee voice, and flexibility
• Engage with the People Heroes community, regional events and networks that bring HR professionals together for growth and recognition
• Join a company voted one of the Top Places to Work in the USA, where your career can evolve in payroll, benefits, and HCM technology

About the Role

We're seeking a Production Specialist who thrives in a fast-paced, detail-driven environment. This is a temporary position with potential to convert to full-time employment. You'll play a key role in ensuring timely, accurate, and high-quality production of employee communications and compliance documents directly impacting the customer experience and success of our services.

What You'll Do

• Operate and maintain production equipment (printers, inserters, postage meter, etc.)
• Manage the printing and distribution of notices, invoices, letters, open enrollment packets, and other materials
• Follow balancing and quality control processes with precision
• Generate and reconcile daily/monthly reports
• Coordinate mail pickups and shipping with USPS, FedEx, and other carriers
• Track, receive, and manage supply inventory for production operations
• Support related administrative tasks such as scanning, shipping, and scheduling
• Collaborate with team members and assist with projects as workload allows

What We're Looking For

• Strong attention to detail and ability to manage multiple priorities
• Familiarity with Microsoft Office products (Word, Excel, Outlook)
• Problem-solving and troubleshooting skills in a production environment
• Comfortable operating production equipment and technology systems
• High school diploma or equivalent required; scheduling experience is a plus

What's in It for You

• Exposure to end-to-end payroll and benefits operations
• A supportive, growth-minded culture where your contributions matter

About isolved

isolved is a leading provider of human capital management (HCM) solutions that combines modern technology with expert services and support. Purpose-built for People Heroes™, isolved gives HR, payroll and benefits leaders the tools and insights to streamline operations and deliver employee experiences that matter. isolved People Cloud™ is a connected HCM platform with built-in artificial intelligence (AI) and analytics that brings together HR, payroll, benefits, workforce management and talent management in one experience. Built on a legacy of 40 years in the market, isolved is trusted by more than 200,000 employers and used by 9 million U.S. employees, representing about one in 20 American workers. Visit www.isolvedhcm.com.

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.