Production Services Coordinator

East Carolina University; Greenville (SC); On-site; USD 45,000 - 60,000; Full time

Job summary

East Carolina University in Greenville, NC is seeking a Production Services Coordinator to manage technical production for events and programs. You will coordinate AV, lighting, computers, projections, and video boards, and supervise student technicians to ensure high-quality production delivery.

Reporting to the Senior Associate Director, you will interpret technical requirements, manage inventory and maintenance, and collaborate with campus partners and external groups to support event

Qualifications

• Bachelor’s degree required, preferably in theatre arts.
• Experience with technical riders from entertainment contracts is a plus.
• Experience setting up and operating sound, lighting, projectors, and digital signage.

Responsibilities

• Coordinate and support technical production for campus and external events.
• Oversee audiovisual, lighting, computer, projection, and video board equipment.
• Recruit, train, schedule, and supervise student technicians.

Skills

Technical expertise

Leadership

Event coordination

Education

Bachelor’s degree in theatre arts

Tools

Sound & lighting equipment

LCD projectors

Digital signage

Job description

East Carolina University ( ECU ) is consistently ranked among the nation’s top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C. , which and is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU’s commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university’s leadership in translating research into meaningful community partnerships and measurable societal benefits.

The Division of Student Affairs is responsible for providing various student support, services and educational programs accessible to the university community. The division supports Pirate success through environments that enhance student development, engagement, belonging, well-being and career readiness. The division strives to be a national leader in developing student experiences that positively transform lives and communities through work that makes students the focal point of our services, policies and programming; creates a community where all feel safe, included and welcomed; treats each other with dignity and civility, and recognizes every individual has rights, ideas and beliefs; maintains open and honest interactions, and delivers high-quality programming, services and resources through continuous reflection and improvement.

Primary Purpose of Position

The Production Services Coordinator is responsible for coordinating and supporting the technical production needs of events, meetings, and programs within the Department of Student Involvement & Leadership. Reporting to the Senior Associate Director of the Central Reservations Office, the position coordinates technical setups and production services for campus and external events; manages and maintains audiovisual, lighting, computer, projection, and video board equipment; interprets and executes technical requirements for contracted events; oversees equipment inventory, maintenance, repairs, and upgrades; administers content and operations for the outdoor video board; collaborates with university departments and external organizations to support event production needs; and recruits, trains, schedules, and supervises student technicians to ensure the successful delivery of production services.

Key Responsibilities Include:

• Technical Expertise (30%)
• Leadership and Supervision (30%)
• Event Coordination and Execution (40%)

Minimum Education, Knowledge, Skills, and Experience

Bachelor’s degree, preferably in theatre arts, and demonstrated possession of the competencies necessary to perform the work. All degrees must be received from appropriately accredited institutions.

License or Certification required by statute or regulation

N/A

Preferred Education, Knowledge, Skills, and Experience

• Experience interpreting and executing technical riders that come with entertainment contracts and executing the requests from the technical riders, working with and using sound and stage light related equipment including sound and light boards, stage lights, and setting up and executing stage light plots per the technical rider.
• Experience in working with, using and setting up desktop and laptop computers and LCD projectors for meetings and events.
• Experience with digital signage or digital video board, and knowledgeable in supporting software.

License or Certification required by the Department

None

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA ) should contact the ADA Coordinator at [phone] (Voice/ TTY ) or ADA [e-mail] .

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at [phone] or toll free at 1-866-489-1740 or send an email to [e-mail]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST .