Production & Retail Associate — Growth & Benefits

Goodwill San Antonio; San Antonio (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Bonus pay

Savings plans

Financial education

Store discounts

Paid time off

Leadership development

Tuition reimbursement

Job summary

Goodwill San Antonio is seeking a Production Associate to load and unload donated goods, sort textiles, and prepare items for processing and shipping. You will perform basic record keeping and support retail operations while delivering friendly donor and customer service.

The role requires physical work, ability to lift items, stand for long periods, and operate a hand truck. Strong teamwork and communication are essential to maintain workflow and safety across shifts.

Qualifications

• Minimum 6 months to 1 year experience in retail customer service oriented environment.
• Ability to bend, lift, grasp and move continuously through the day.
• Two-person lifting of some heavy objects may be required.
• Good verbal communication skills with ability to effectively work as a team to achieve mission goals.

Responsibilities

• Provide exceptional customer service to donors and customers by greeting and accepting donations at donation station.
• Issue donor receipt in friendly and courteous manner.
• Handle and sort donated goods into appropriate containers.
• Load, unload and move donated goods using a hand truck onto or from pallets, racks or shelves to maintain workflow of production cycle.
• Supply Team Members with materials, boxes, barrels, containers, etc. by walking stations to identify and restock supplies.
• Sorting and pricing of donated items, garments and hard lines with limited supervision; monitoring and recording production levels.
• Tagging, rotating and placing products on shelves per guidelines.
• Keep aisles free from debris, remove obstructions from production and sales floors.
• Ensure work areas and facilities remain clean and organized.
• Inform Team Leader or Manager of possible safety hazards.

Skills

Retail customer service

Physical stamina

Teamwork

Communication

Job description

Goodwill San Antonio is seeking a Production Associate to load and unload donated goods, sort textiles, and prepare items for processing and shipping. You will perform basic record keeping and support retail operations while delivering friendly donor and customer service.

The role requires physical work, ability to lift items, stand for long periods, and operate a hand truck. Strong teamwork and communication are essential to maintain workflow and safety across shifts.