Production Quality Supervisor

Safariland; Jacksonville (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with company match

Life Insurance and AD&D

Disability Insurance

Wellness program

Tuition assistance

Employee assistance program

Paid time off

Job summary

Safariland in Jacksonville is seeking a Quality Supervisor to lead inspection teams and ensure ISO 9001:2015 and BA 9000:2016 compliance for armor products. You will drive risk-based quality controls, manage audits, and champion continuous improvement in a fast‑paced manufacturing environment.

The ideal candidate has hands-on leadership, strong analytical skills, and a deep appreciation for precision and reliability in ballistic protection products. A Lean Six Sigma Green Belt is a plus.

Qualifications

• Bachelor’s degree in Quality, Engineering, or a related field preferred.
• 3–5 years of leadership or supervisory quality experience in manufacturing.
• Lean Six Sigma Green Belt or higher is a plus.

Responsibilities

• Supervise daily quality activities including inspections and audits.
• Maintain quality records: inspection results, calibration logs, nonconformances, corrective actions.
• Ensure traceability of ballistic materials and finished armor products.
• Support internal, customer, and certification audits and close findings timely.
• Lead risk-based quality assessments per ISO 9001 and BA 9000 requirements.
• Identify and evaluate quality risks in materials, processes, equipment and suppliers.
• Conduct PFMEA, control plans, and risk registers to prevent defects.
• Provide leadership with quality insights and trend analyses.
• Lead root cause analysis for quality issues including defects and supplier nonconformances.
• Apply 5 Whys, Ishikawa, A3, Pareto, and data analysis tools.
• Develop and implement CAPA addressing root causes and recurrence prevention.
• Collaborate cross-functionally with Production, Engineering, Supply Chain, and Training teams.
• Train and mentor quality inspectors on techniques and documentation.
• Monitor and report quality metrics such as defect rates and CAPA effectiveness.
• Drive Lean, Six Sigma, and A3-based continuous improvement initiatives.

Skills

Quality Leadership

ISO 9001

BA 9000

Documentation

Problem Solving

Communication

Lean Six Sigma Green Belt

Education

Bachelor's degree in Quality or Engineering

Job description

Summary

We are seeking an accomplished Quality Supervisor to lead inspection teams and support the production of industry leading hard and soft body armor. In this highly visible role, you will oversee compliance with ISO 9001:2015 and BA 9000:2016 standards, drive risk‑based quality controls, and champion continuous improvement across a fast‑paced manufacturing environment. The ideal candidate brings hands on leadership, strong analytical and problem‑solving skills, and a deep appreciation for the critical importance of precision and reliability in ballistic protection products.

Essential Responsibilities

• Supervise daily quality activities, including incoming inspection, in-process checks, and final product audits.
• Maintain accurate quality records such as inspection results, calibration logs, nonconformance reports, and corrective actions.
• Ensure proper handling, identification, and traceability of ballistic materials and finished armor products.
• Support internal, customer, and certification audits and ensure timely closure of audit findings.
• Lead risk-based quality assessments aligned with ISO 9001 risk‑based thinking and BA 9000 requirements.
• Identify and evaluate quality risks related to materials, manufacturing processes, inspection methods, equipment, and suppliers.
• Conduct process risk assessments (e.g., PFMEA, control plans, risk registers) to proactively prevent defects and compliance issues.
• Provide risk insights and trends to leadership as part of management review and continuous improvement efforts.
• Lead root cause analysis (RCA) for quality issues including internal defects, audit findings, customer complaints, and supplier nonconformances.
• Use structured problem‑solving tools such as 5 Whys, Fishbone (Ishikawa), A3, Pareto analysis, and data analysis.
• Develop and implement Corrective and Preventive Actions (CAPA) that address true root causes and prevent recurrence.
• Work cross‑functionally with Production, Engineering, Supply Chain, and Training teams to implement sustainable improvements.
• Train, coach, and mentor quality inspectors on inspection techniques, documentation, and compliance requirements.
• Monitor and report quality performance metrics such as defect rates, rework, scrap, audit results, and CAPA effectiveness.
• Drive continuous improvement initiatives using Lean, Six Sigma, and A3 methodologies.

TOGETHER, WE SAVE LIVES

Required Skills & Abilities

• Strong knowledge of ISO 9001:2015 and BA 9000:2016 standards.
• Proven experience leading quality or inspection teams in manufacturing.
• Ability to work effectively in a fast‑paced, regulated manufacturing environment.
• Strong communication and documentation skills.

Education & Experience

• Bachelor’s degree in Quality, Engineering, or a related field preferred.
• 3–5 years of experience in a quality leadership or supervisory role within manufacturing.
• Lean Six Sigma certification (Green Belt or higher) is a plus.

Physical Requirements

• Ability to stand and walk for extended periods on the production floor.
• Visual acuity for detailed inspection work.
• Ability to occasionally lift up to 40 pounds.

Why work at Safariland?

At Safariland our colleagues are some of the best and brightest in the industry and we are seeking new team members who exhibit the diverse competencies that will drive The Safariland Group to even greater success while maintaining our culture of being a great place to work. We believe innovation drives winning performance and we constantly challenge ourselves to be the very best in every aspect of our business. We cultivate a work culture driven by our 4 core values; integrity, curiosity, excellence and empowerment and we want associates to be involved in their work and communities so they can achieve their highest level of wellbeing. That is why Safariland offers a comprehensive suite of benefits to promote health and financial security for eligible employees and their families.

Eligible Employees Are Offered

• Medical, dental & vision insurance
• 401(k) with company match
• Employer paid life insurance and AD&D
• Employer paid disability
• Wellness program
• Adoption assistance
• Tuition assistance
• Employee assistance program
• Work life balance
• Paid time off (PTO), sick leave and paid holidays throughout the calendar year (consistent with relevant state law and company policies)

The Safariland Group believes in the benefits of a diverse workforce and is committed to equal opportunity and affirmative actions.

We pride ourselves on hiring and developing the best people, without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.

For those applicants with disabilities, if you require reasonable accommodation in searching for a job opening or submitting an application, please contact us by calling 888-469-6455.

All employment decisions are solely based on the applicant's qualifications as they relate to the requirements of the position.