Production Planner

RANGER DESIGN US, INC; City of Rochester (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Ranger Design, a Clarience Technologies company, is seeking a Production Planner to ensure the smooth flow of production operations, optimize scheduling, and help deliver customer orders on time. This role balances customer demand with capacity, materials, and resources to achieve operational excellence.

You will develop and maintain production schedules, coordinate with cross-functional teams, and address challenges to improve delivery performance and customer satisfaction.

Qualifications

• Post-secondary education in Supply Chain, Operations Management, Business, Engineering, or a related field.
• Experience in production planning, scheduling, manufacturing operations, or supply chain coordination.
• Strong knowledge of ERP/MRP systems and production scheduling processes.
• Excellent analytical, organizational, and problem-solving skills.
• Strong communication and collaboration abilities.
• Proficiency with Microsoft Excel and reporting tools.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Process customer orders and create production jobs within the ERP system.
• Develop and release production schedules based on customer demand, capacity, and resource availability.
• Prioritize production orders according to company scheduling protocols.
• Ensure all job travelers, work instructions, and production documentation are accurate and complete.
• Support Production Supervisors with timely completion and closure of production jobs.
• Develop and maintain daily and weekly production schedules.
• Monitor production progress and adjust schedules to address material shortages, equipment downtime, labor constraints, or other disruptions.
• Balance workloads by recommending schedule pull-ins or push-outs to maximize efficiency.
• Coordinate with Supply Chain to ensure material availability for planned production.
• Allocate resources effectively to minimize bottlenecks and improve throughput.
• Coordinate with Production, Procurement, Logistics, Fleet, and Customer Service teams to support customer delivery commitments.
• Communicate schedule changes, delays, and recovery plans to stakeholders.
• Ensure finished goods are available and transferred as required to support customer orders.
• Provide accurate and timely planning information to production teams.
• Maintain accurate planning data within the ERP system.
• Ensure job orders, routings, priorities, and associated documentation are current and accurate.
• Prepare planning reports and performance metrics for management review.
• Monitor planning data integrity and recommend process improvements.
• Participate in root cause investigations related to production and customer feedback.
• Analyze production data to identify trends, recurring issues, and opportunities for improvement.
• Support corrective and preventive action initiatives.
• Drive continuous improvement within planning and production processes.
• Champion company values, teamwork, accountability, and a culture of continuous improvement.

Skills

Analytical skills

Organizational skills

Problem solving

Communication

ERP/MRP knowledge

Production scheduling

Excel

Reporting tools

Multi-tasking

Education

Supply Chain / Ops Management degree

Job description

Ranger Design, a Clarience Technologies company, is the lead manufacturer and service provider of innovative fleet upfit solutions and commercial van equipment across Canada and the United States. With our extensive range of innovative products and turnkey solutions, we empower distributors, fleets, OEMs and trade professionals to optimize their cargo space while enhancing productivity.

Why Choose Us

Ranger strives to offer employees a fulfilling experience where they are challenged and can make a difference every day.

We make up one team dedicated to creating world class customer experiences in a dynamic, agile and transparent environment.

Working across Ranger Design and our sister companies of Prime Design, American Van Equipment and Al Van Equip, you can be innovative, grow, perform at your best and be proud of what we achieve as a company.

Are you a highly organized problem-solver who thrives in a fast-paced manufacturing environment? We are looking for a Production Planner to ensure the smooth flow of production operations, optimize scheduling, and help deliver customer orders on time. This role is critical in balancing customer demand, production capacity, materials, and resources to achieve operational excellence.

About the Role

As a Production Planner, you will develop and maintain production schedules, coordinate with cross-functional teams, and proactively address challenges that may impact production performance. Your efforts will directly contribute to on-time delivery, production efficiency, and customer satisfaction.

Key Responsibilities

Production Order Processing & Schedule Release

• Process customer orders and create production jobs within the ERP system.
• Develop and release production schedules based on customer demand, capacity, and resource availability.
• Prioritize production orders according to company scheduling protocols.
• Ensure all job travelers, work instructions, and production documentation are accurate and complete.
• Support Production Supervisors with the timely completion and closure of production jobs.

Production Planning & Scheduling

• Develop and maintain daily and weekly production schedules.
• Monitor production progress and adjust schedules to address material shortages, equipment downtime, labor constraints, or other disruptions.
• Balance workloads by recommending schedule pull-ins or push-outs to maximize efficiency.
• Coordinate with Supply Chain to ensure material availability for planned production.
• Allocate resources effectively to minimize bottlenecks and improve throughput.

On-Time Delivery Performance

• Coordinate with Production, Procurement, Logistics, Fleet, and Customer Service teams to support customer delivery commitments.
• Communicate schedule changes, delays, and recovery plans to stakeholders.
• Ensure finished goods are available and transferred as required to support customer orders.
• Provide accurate and timely planning information to production teams.

Back Order & Recovery Management

• Maintain accurate records of back orders, late orders, and rescheduled production.
• Assign revised production and delivery dates in collaboration with production teams.
• Communicate delivery updates to Customer Service and other stakeholders.
• Monitor recovery plans to ensure revised commitments are achieved.
• Escalate delivery risks and implement corrective scheduling actions when necessary.

Additional Responsibilities

• Maintain accurate planning data within the ERP system.
• Ensure job orders, routings, priorities, and associated documentation are current and accurate.
• Prepare planning reports and performance metrics for management review.
• Monitor planning data integrity and recommend process improvements.
• Participate in root cause investigations related to production and customer feedback.
• Analyze production data to identify trends, recurring issues, and opportunities for improvement.
• Support corrective and preventive action initiatives.
• Drive continuous improvement within planning and production processes.
• Champion company values, teamwork, accountability, and a culture of continuous improvement.

Qualifications

• Post-secondary education in Supply Chain, Operations Management, Business, Engineering, or a related field.
• Previous experience in production planning, scheduling, manufacturing operations, or supply chain coordination.
• Strong knowledge of ERP/MRP systems and production scheduling processes.
• Excellent analytical, organizational, and problem-solving skills.
• Strong communication and collaboration abilities.
• Proficiency with Microsoft Excel and reporting tools.
• Ability to manage multiple priorities in a fast-paced environment.

What Success Looks Like

• Production orders are processed and scheduled accurately and on time.
• Production schedules are effectively maintained and adjusted to meet changing demands.
• Customer delivery commitments are consistently achieved.
• Back orders and rescheduled orders are proactively managed and communicated.
• Continuous improvements drive greater efficiency, throughput, and customer satisfaction.

Candidates for this position must be legally entitled to work in the US, hold a valid passport for entry into United States, and will be required to show proof as such. Ranger Design does not sponsor work permit applications.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

All requests will be treated confidentially.