Production Packer

La Farm, Inc.; Cary (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance (HSA plans)

Dental/Vision Coverage

Disability Insurance

Company Paid Life Insurance and AD&D

Paid Time Off

Wellness - Employee Assistance Program

Free Bread and meal discounts

Job summary

La Farm, Inc. in Cary, NC seeks a dedicated bakery team member for the 2AM–10AM shift. This full-time role emphasizes exceptional customer service, product knowledge, and accurate packing to ensure top-quality bread and pastries reach customers.

You will engage with guests by name when possible, maintain cleanliness, and support shift handoffs to ensure smooth operation. The position requires energy and reliability for early hours, a friendly demeanor, and a commitment to La Farm standards of

Qualifications

• Exceptional customer service skills.
• Great relationship building skills and positive demeanor.
• Ability to work in a fast-paced environment and multitask.
• Demonstrated initiative and willingness to help wherever needed.

Responsibilities

• Team: Embody La Farm values through action, example, and communication: Exceed Customer Expectations, Quality, Dignity, Community, Learning, Teaching, and Innovation
• Customer Service: Ensure world-class customer service and sales to internal and external customers; greet customers and engage with them; demonstrate product knowledge to enable sales, upselling, sampling, and merchandising.
• Packing: Pack breads and bakery products for maximum quality and accuracy of invoices.
• Customer service: Build long-term professional relationships with customers and report complaints/inquiries to the manager promptly.
• Quality: Ensure La Farm quality on products before packing and monitor shelf life for accurate representation.
• Set up the next shift for success.
• Ensure unit safety and sanitation goals and policies.
• Maintain health standards and company policies.
• Other duties as assigned.
• Maintain safe working conditions and comply with laws.

Job description

Hours: 2AM - 10AM (varied days/Mon - Sun)

Summary of Benefits: Full-Time

• Medical Insurance (HSA plans)
• Dental/Vision Coverage
• Long Term/Short Term Disability
• Company Paid Employee Life Insurance and AD&D
• Paid Time Off
• Wellness - Employee Assistance Program
• Other Great Perks (Free Bread, store discounts, meal discounts)

Essential Duties:

• Team: Embody La Farm values through action, example, and communication: Exceed Customer Expectations, Quality, Dignity, Community, Learning, Teaching, and Innovation
• Customer Service: Ensure and exude world-class customer service and sales to internal and external customers. Includes saying “bonjour” (hello) to every customer. Engage verbally with each customer and effectively sell through product knowledge and suggestive selling. Show pride in every aspect of your work and perform it with friendliness, energy, and enthusiasm. Product Knowledge: Actively demonstrates product knowledge (bread, pastry, baked goods, coffee, cheese, and specialty goods) to enable effective sales, up‑selling, sampling, pairing, merchandising, and fronting of products.
• Packing: Tender effective packing of breads and bakery products for maximum quality, “zero” breakage and accurate invoice picking to assure accurate customer fulfillment.

Other Essential Duties:

• Customer service: Ensure and exude world class customer service and sales to internal customers and external customers by building long term professional relationships with customers, including saying hello to each customer, ideally by name. The driver is also responsible for reporting all customer complaints and inquiries to their manager the same day they receive the information from the customer.
• Quality: Confirm La Farm quality upheld on products before packing. Inspect customers’ use of product and shelf life to assure proper representation of La Farm quality standards.
• Set up the next shift for success.
• Ensure overall unit safety and sanitation goals and policies.
• Maintain grade “A” or better by beating health and sanitation inspection standards.
• Uphold company standards and policies.
• Ensure safe working conditions and comply with all laws.
• Other Duties as Assigned: The statements contained herein reflect general details of the job’s principal functions, knowledge and skills requirements, and scope of responsibility, but should not be considered an all‑inclusive listing of job requirements. Individuals may perform other duties as assigned or needed.

Experience, Knowledge, Skills, and Abilities:

• Exceptional Customer service skills.
• Great relationship building skills and demonstrated positive demeanor as a team player.
• Ability to work in fast paced environment, multitask and accurately meet deadlines.
• Demonstrated initiative and willingness to help wherever needed.

Essential Physical Demands:

• Ability to bend and lift 50 lbs.
• Ability to stand on your feet for extended periods of time